Job Description
/n Description/n /n The Blue Box /n Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's excellent love stories. With a heritage of design innovation and exceptional service, Tiffany & Co. is renowned as one of the world's most recognizable luxury brands. /n Be a part of milestones in our customers' lives, represent the Tiffany brand and provide excellence in customer service. Our Brisbane store is looking for a passionate and solutions driven professional to join the team as an Operations Coordinator. /n A career as unique as you are /n For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honor those dreams with grace and artful understanding. /n Reporting to the Operations Team Manager, the Operations Coordinator will effectively oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service and Client Services roles. /n Responsibilities include: /n /n
- Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company's service quality standards using the approved Tiffany & Co. process guidelines and procedures. /n
- Ensure that all customer inquiries, via telephone,



email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany & Co. established processes and procedures. /n
- Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence /n
- Provide the highest standard of customer follow-up to support the development of client relationships. /n /n In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. /n The successful candidate will have: /n /n
- Minimum 1-2 years retail stock management/inventory control experience, preferably within the jewelry industry /n
- Problem solving ability /n
- Strong customer service ethics /n
- Excellent communication skills
- verbal and written /n
- Solid attention to detail and problem-solving capabilities /n
- Strong interpersonal skills /n
- Proven multi-tasking experience with an ability to meet deadlines /n
- Advanced skills in MS Word, Excel and MIPS /n
- Flexible working availability, including evenings, weekends and public holidays /n /n Blue Box. White Ribbon. That's a wrap /n /n /n

📌 Operations Coordinator | Full-Time | Brisbane
🏢 Tiffany
📍 Brisbane