Job Description
See’s Candies Australia: Sales Associate — Casual/n The Work is Sweet /n “Quality without Compromise” has been the See’s Candies promise since 1921. For more than 100 years, See’s has built a reputation for premium chocolates, friendly service, and unforgettable customer experiences. With over 250 shops across the United States and growing internationally, See’s Candies is now expanding in Australia — and we’re looking for enthusiastic team members to join us. If you love working with people, enjoy a fast-paced retail environment, and want to be part of a premium heritage brand, we’d love to hear from you. /n Position/n Sales Associate — Casual /n

Location:
Robina Town Centre, Gold Coast QLD Pay: Starting from $28.00 per hour /n General Retail Industry Award (MA000004) /n Store Operating Hours: /n /n
- Monday, Tuesday, Wednesday, Friday, Saturday: 9:00am – 5:30pm /n
- Thursday: 9:00am – 9:00pm /n
- Sunday: 10:00am – 4:00pm /n /n Opening shifts include an additional 15 minutes for operational tasks. Closing shifts include an additional 30 minutes. /n

About the Role
/n This role is for someone with a flexible schedule to be available any time during operating hours. This could be based on people out sick, vacation and/or support needed due to store being busy. As a Casual Sales Associate at See’s Candies, your main focus is both supporting our sales floor and online order fulfilment — picking, packing, and preparing shipments to ensure every customer receives their chocolates in perfect condition. You will support in-store operations when needed, including during team member vacations, sick leave, or other absences. /n /n For high-performing individuals, this casual position may become permanent based on performance and business needs. /n Why Join See’s?/n /n
- Be part of a premium heritage brand /n
- Friendly, supportive team environment /n
- Growth opportunities as we expand in Australia /n
- Work with one of the most loved chocolate brands in the world /n




- Generous employee discount /n
- Quarterly bonus incentives /n /n

Key Responsibilities
In-Store Customer Experience/n /n
- Greet customers warmly and provide friendly, knowledgeable service /n
- Offer product recommendations and allergen information /n
- Assist with gift selections and custom chocolate boxes /n
- Deliver a premium See’s customer experience on the shop floor /n Online Order Fulfilment /n /n
- Accurately pick and pack customer orders for online shipments /n
- Prepare parcels for dispatch, ensuring product integrity and presentation standards /n
- Process orders based on FIFO /n
- Maintain organized packing stations and manage shipping supplies /n
- Support order tracking and resolve basic shipping queries /n
- Meet daily dispatch deadlines and volume targets /n Sales & Operations/n /n
- Operate the POS system and handle cash and card transactions /n
- Maintain clean, organized displays and restock product /n
- Support sales goals and store targets /n
- Assist with seasonal merchandising and promotions /n Store Presentation/n /n
- Maintain high standards of store cleanliness and visual presentation /n
- Rotate stock to ensure freshness /n
- Support seasonal set-ups and promotional changes /n /n What We’re Looking For/n /n
- Friendly, positive attitude with a robust work ethic /n
- Excellent attention to detail — critical for accurate order fulfilment /n
- Strong communication and customer service skills /n
- Retail, warehouse, or e-commerce fulfilment experience preferred /n
- Reliable, punctual, and able to work independently /n
- Flexibility to work weekends, evenings, and holidays /n /n /n If you have a passion for customer service, an eye for detail, and a sweet tooth for premium chocolates, we invite you to apply and become part of the See’s Candies tradition in Australia. /n Apply today and help us bring sweetness to Australia. /n See’s Candies Australia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. /n

📌 Sales Associate (Gold Coast)
🏢 See's Candies Australia
📍 Gold Coast