Job Description
/n Expression of Interest | Administration & Case Management | Insurance Repairs | Growth and Stability | High Performing Builder /n /n Responsive Building is a high-performing insurance repair builder delivering quality outcomes across Queensland and New South Wales. /n We are recognised for our strong culture, stability, and commitment to excellence. /n Backed by established Tier One client partnerships and long-term contracts, we are experiencing sustained growth. This delivers genuine stability, robust systems, and excellent long-term career opportunities within a well-established and reputable builder. /n /n Due to continued growth and increasing project demand, we are inviting Expressions of Interest from experienced administration and case management professionals who are interested in joining our team. /n We are looking for capable, organised, and solutions-focused professionals who can thrive in a fast-paced environment and contribute to the continued success of our business. /n /n The Opportunities /n Depending on your experience, skills and suitability, opportunities may be available across our Administration and Case Management functions. /n Administration opportunities may include: /n /n
- Providing administrative and operational support /n
- Managing data entry, documentation, records, and correspondence /n
- Supporting customer enquiries and maintaining professional communication /n
- Coordinating appointments, scheduling, and follow-up tasks /n
- Assisting internal teams with day-to-day administration /n
- Maintaining accurate information across business systems /n




- Supporting the efficient flow of information between internal teams, clients, and stakeholders /n /n Case Management opportunities may include: /n /n
- Coordinate insurance repair projects from approval through to completion /n
- Manage scheduling, workflow, and project administration with accuracy and structure /n
- Maintain clear, professional communication with clients, insurers, supervisors, and trades /n
- Drive progress across multiple projects while ensuring timelines, quality, and KPIs are met /n
- Proactively resolve issues to maintain momentum and achieve positive outcomes /n
- Maintain accurate job information and ensure outstanding actions are followed through /n /n About You /n We are interested in hearing from professionals who have: /n /n
- Proven experience in administration, customer service, case management, insurance repairs, construction, property, claims coordination, or a related field /n
- Strong communication and stakeholder management skills /n
- Excellent organisation and attention to detail /n
- The ability to manage competing priorities in a fast-paced environment /n
- A professional, accountable, and solutions-focused approach /n
- Confidence working with computer systems and learning current software /n




- The ability to work independently while contributing positively to a high-performing team /n
- Experience with PRIME software highly regarded for case management opportunities /n
- Relevant industry qualifications advantageous /n /n

What We Offer
/n /n
- Secure, long-term opportunities backed by major industry contracts and ongoing project demand /n
- Competitive remuneration aligned with experience and the position offered /n
- Genuine career development and progression opportunities within a growing business /n
- Supportive, family-oriented culture where people are valued and supported /n
- Flexible work arrangements where operationally suitable /n
- Robust systems and established processes /n
- Access to Employee Assistance Program (EAP) support and wellbeing services /n /n Expression of Interest /n If you are an experienced administration or case management professional looking for a stable opportunity with a respected, high-performing builder, we would like to hear from you. /n When applying, please indicate whether you are primarily interested in Administration, Case Management, or are open to either opportunity. /n /n Your application will be reviewed based on your experience, skills, and suitability for current and upcoming opportunities within Responsive Building. /n /n Apply Now /n Submit your resume outlining your experience and the type of opportunity you are interested in. We look forward to hearing from you. /n /n Responsive Building is a merit-based employer committed to equal opportunity. /n

📌 Administration and Case Management (Hillcrest)
🏢 Responsive Building Pty
📍 Hillcrest