Job Description
Public Sector People are partnering with a local government organisation to recruit for an Library Assistant./n /n /n /n Contract: 3 months | Immediate Start/n /n Hourly Pay Rate: $37 p/h + Super/n /n /n /n

Responsibilities:
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- Provide high-quality customer service at the library service desk, assisting patrons with enquiries, library services and general information. /n
- Educate and assist library users with borrowing procedures, library systems, resources and available services. /n
- Process returned items, loans, reservations, holds and other borrowing transactions in accordance with library procedures. /n
- Undertake shelving, stock organisation and collection maintenance to ensure library materials are accessible and presented appropriately. /n
- Assist with processing damaged, incomplete and claimed-return items, following relevant library procedures. /n
- Support the delivery of library programs, activities and community events alongside Library Team Members. /n
- Assist with collection displays, themed displays and promotion of new library items to encourage collection use. /n
- Follow Council WHS, Code of Conduct and customer service requirements, promptly reporting hazards, incidents and issues to the appropriate supervisor. /n /n /n Essential:/n /n /n
- Demonstrated commitment to delivering high-quality customer service within a diverse and cross-cultural environment. /n




- Demonstrated ability to communicate effectively with members of the public, internal business units, team members and external stakeholders. /n
- Ability to follow written and verbal instructions accurately and complete tasks to required quality standards within set timeframes. /n
- Sound written, verbal and numerical communication skills, with strong attention to detail. /n
- Demonstrated ability to prioritise workloads, manage competing tasks and work effectively with minimal supervision. /n
- Demonstrated experience in providing effective customer service and handling customer enquiries and complaints professionally. /n
- Ability to work collaboratively as part of a team while also taking responsibility for assigned tasks. /n
- Previous experience in a customer-facing, community service, library or local government environment would be highly desirable. /n /n /n For a confidential discussion, please contact Chloe Dallimore at [email protected]/n /n /n /n Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work workplace that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply./n /n /n /n To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au

📌 Library Assistant (Sydney)
🏢 Public Sector People
📍 Sydney