Empowering a Safer, Smarter Future – Be a Part of the Amentum Team At Amentum, every mission matters. As a global leader in professional services, engineering, project management, and technical solutions, we are dedicated to solving the world’s toughest challenges with innovation, operational excellence, and an unwavering commitment to our partners. Join our OASIS program in Alice Springs, Australia, and bring your talent, expertise, and leadership to a mission that truly makes a difference. We’re looking for a passionate and results-driven Support Services Center (SSC) Manager to help ensure seamless delivery of critical services, optimize operations, and lead a high-performing team.

About the Role
As the SSC Manager, you will be a key leader in our Support Services Center, serving as a vital connection across multiple functions within the OASIS Program. Your mission is to enhance operational efficiency, streamline services, and ensure top-tier results in areas such as Customer Services, Scheduling and Planning, Hospitality, and other administrative functions. This is an exceptional opportunity to grow as a leader while contributing to a program that’s essential to our success. What You’ll Do
- Lead and oversee the day-to-day operations of the Support Services Center, ensuring operational excellence and aligned service delivery.
- Implement and optimize processes and systems to drive efficiency and meet program milestones.
- Build and manage a collaborative high-performing team, providing leadership, coaching, and professional development opportunities.
- Work closely with OASIS program leaders and key stakeholders to ensure SSC operations are meeting organizational goals.
- Analyze performance metrics and KPIs to identify areas for improvement and innovation, ensuring exceptional support levels.




- Leverage process improvement methodologies, such as Lean and Six Sigma, to make cost-effective changes and deliver value-driven results.
- Maintain compliance with Amentum standards, regulatory requirements, and best practices to manage risk and ensure consistent quality. Who You Are We’re seeking an experienced and motivated leader with a passion for operational optimization and developing teams. The ideal candidate thrives in a fast-paced, mission-focused environment and possesses a strong ability to make impactful decisions under pressure. What You Bring to the Table
- 10 years of proven leadership and management experience in a Support Services Center, operations, or comparable environment.
- Strong expertise in finance, HR, IT, or other business support services, with a deep understanding of process efficiencies.
- Demonstrated success in managing and mentoring diverse teams and cultivating a culture of engagement, accountability, and innovation.
- Proficiency in implementing and utilizing process improvement techniques such as Lean Six Sigma, or equivalent.
- Exceptional data analysis skills, with a results-oriented, strategic mindset.
- Ability to build effective communication channels and foster strong relationships with internal and external stakeholders.
- Experience with enterprise resource planning (ERP) systems and tools used for support services operations is a plus.



Why You’ll Thrive at Amentum Amentum is built on a foundation of excellence, we tackle the world’s most complex challenges, support critical missions, and deliver transformational outcomes. As part of our OASIS Program, you’ll play a vital role in delivering seamless, high-quality support services to ensure mission success. When you join Amentum, you’ll gain
- Access to a global leader in professional services, technical solutions, and project management.
- An opportunity to make a meaningful difference in a world-class program.
- A collaborative, inclusive workplace culture that supports growth and innovation.
- Competitive salary and benefits designed to help you thrive professionally and personally.
- The chance to live and work in the unique and picturesque Alice Springs, Australia. Amentum is proud to be an equal prospect employer, committed to fostering diversity and inclusion. ESSENTIAL RESPONSIBILITIES As the SSC Manager, responsibilities include, but are not limited to:
- Provide leadership, strategic direction and oversight of the SSC team
- Foster and develop a positive working environment with respectful and collaborative business relationships with the SSC team and other key stakeholders
- Develop team’s competencies and capability to provide integrated asset management and ensure specific customer objectives achieved
- Collect, analyse and interpret metrics for the SSC group and effectively communicate the report performance to key stakeholders
- Show leadership to provide strong customer service and communication skills
- Develop, recommend specific policies that are implemented in specific functional area
- Ensures SSC service delivery standards, budget, performance, and schedules are achieved
- Wor

📌 Support Services Centre Manager (Alice Springs)
🏢 Amentum
📍 Alice Springs