Job Description

About the Company
/n /nOur client is an established local business based in Coffs Harbour, providing specialist engineering and technical services. With a solid focus on client relationships and quality service, they are looking for an organised and proactive administrator to support their busy engineering team./n /n

About the Role
/n /nWe are seeking a Client Services Officer to provide administration and client service support within a busy engineering department. This is a varied, hands-on role suited to someone who enjoys keeping things organised, coordinating projects and working with clients and internal teams to keep operations running smoothly./n /n /nExperience in engineering, construction, trades or utilities would be highly regarded, although strong administration and customer service skills are the priority./n /n /n Duties/n /n
- Act as the first point of contact for client enquiries and provide timely, professional support. /n
- Set up and maintain project tracking using SimPRO. /n
- Coordinate network applications and approvals with Essential Energy. /n
- Prepare quotes, fee proposals, purchase orders and project documentation. /n
- Assist with invoicing, receivables and job costing. /n
- Manage the shared inbox, document control and general administrative tasks. /n
- Liaise with clients,



suppliers and internal stakeholders to support the smooth delivery of projects. /n /n Skills and Experience/n /n
- Previous experience in administration, customer service or a similar coordination role. /n
- Strong communication and relationship-building skills. /n
- Excellent attention to detail and accurate data entry skills. /n
- Ability to manage competing priorities and meet deadlines in a busy environment. /n
- Confidence using computer systems and learning new software, with SimPRO experience highly regarded. /n
- A proactive approach, with the ability to work independently and as part of a team. /n /n Desirable:/n /n /n
- Experience in engineering, construction, utilities or another technical environment. /n
- Exposure to invoicing, accounts receivable or job costing. /n /n Benefits/n /n
- Permanent, full-time position with consistent hours offering $68k + super /n
- Varied role offering a mix of client service, project coordination and administration. /n
- Opportunity to support an established engineering team within a local business. /n /n

How to Apply
/n /nInterested? Click APPLY NOW to submit your current resume and cover letter, or call Jo Ellerman on 02 6691 9105 for a confidential discussion./n

📌 Client Services Officer (Coffs Harbour)
🏢 Chandler Macleod
📍 Coffs Harbour