Infosys in Sydney is seeking an experienced L3 Support Lead to manage production support and ensure operational stability for ECM platforms in a banking tech setting. The role leads critical incident management, platform support, and stakeholder engagement across onshore and offshore teams.
The ideal candidate has 8+ years in application/production support with 5+ years on ECM platforms, and strong experience in configuration and optimization of OpenText, FileNet, and SharePoint ecosystems.
📌 SeniorECM Production Support Lead (Sydney)
🏢 Infosys
📍 Sydney
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