CovaU Energy is a fast-growing Australian energy retailer servicing residential and business customers. We operate in a regulated environment where

clear, compliant, and commercially effective customer communication

is critical to success.

About the Business CovaU Energy is a fast-growing Australian energy retailer servicing residential and business customers. We operate in a regulated environment where

clear, compliant, and commercially effective customer communication

is critical to success.

The Role This role is suited to a

commercially minded marketer

with experience working alongside

sales, retention, or operations teams , who is comfortable taking ownership and delivering outcomes with minimal supervision.

You will be responsible for

end-to-end execution of customer-facing marketing communications , ensuring accuracy, compliance, and commercial impact.

Key Responsibilities

Own and deliver

end-to-end marketing and customer communications

across online and offline channels

Coordinate content, artwork, approvals, and production for campaigns and customer materials

Translate commercial, compliance, and operational requirements into clear customer messaging

Support

customer retention and rewards program communications

Coordinate email marketing campaigns aligned to commercial objectives

Work cross-functionally with Compliance, Operations, IT, Sales, and Retention teams

Manage stakeholder inputs and ensure deadlines are met without supervision

Maintain documentation and records to meet compliance and audit requirements

Continuously refine communication processes and identify risks, gaps, or assumptions

Required Experience & Skills Essential

2–3 years' experience in

marketing,



communications, or commercial roles

Experience in any one of marketing, communications, or commercial roles is sufficient

Experience supporting

sales, retention, BDM, or project-based marketing initiatives

Solid written communication and content review skills

High attention to detail and strong compliance awareness

Proven ability to manage multiple stakeholders and deadlines

Ability to work independently and proactively report to senior management

Salesforce experience

Basic user level Salesforce experience required

Proficient in Microsoft Excel and PowerPoint

Intermediate level Microsoft Excel proficiency with formulas required

Australian work rights

Highly Regarded

Experience in regulated industries (energy, utilities, telco, finance)

Exposure to retention, churn reduction, or loyalty programs

Experience briefing designers or working with creative teams

Basic working knowledge of Adobe Creative Suite (Photoshop, InDesign)

Personal Attributes

Self-disciplined with strong time management

Commercially aware and outcome-focused

Comfortable operating with minimal supervision

Takes ownership and accountability for delivery

Proactive communicator who escalates risks early

Collaborative and effective in cross-functional environments

This role is not suited to entry-level marketers or candidates seeking highly supervised or purely creative positions.

What's On Offer

Direct exposure to Commercial Director and senior stakeholders

High-ownership role with clear performance expectations

Sydney CBD location near Wynyard and Circular Quay

Staff discounts on electricity and gas services

Access to 4,500+ lifestyle and retail benefits across Australia & NZ

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