Employment Type:

Full-time, Part-time, or Contractor

About Computer Cures Computer Cures is a trusted provider of professional IT support services across Melbourne, delivering reliable, customer-focused technology solutions to residential and small business clients. We pride ourselves on clear communication, ethical service, and practical problem-solving. With a strong reputation and growing demand, Computer Cures continues to expand its team to support clients efficiently and professionally.

Position Overview We are seeking experienced and customer-focused Onsite IT Technicians to join our expanding Melbourne team. This role involves providing hands-on technical support to homes and small businesses, delivering timely solutions while maintaining a high standard of professionalism and customer service.

Computer Cures manages all client bookings, scheduling, and administration, allowing technicians to focus entirely on service delivery and technical support.

Key Responsibilities

Provide onsite IT support to residential and small business clients across Melbourne

Diagnose and resolve issues relating to:

Internet connectivity, Wi-Fi, routers, printers, and email

Windows and macOS systems

Mobile devices, smart TVs, and streaming platforms

Install, configure, and maintain:

Network and Wi-Fi equipment

Antivirus and data backup solutions

Perform virus and malware removal and system optimization

Deliver clear, easy-to-understand advice and user training





Maintain accurate job documentation and service notes

Communicate professionally with clients, including courtesy calls when arriving or delayed

Uphold Computer Cures’ service standards and customer experience expectations

Required Skills and Experience

Demonstrated experience in onsite or field-based IT support

Strong working knowledge of:

Windows, macOS, iOS, and Android

Microsoft 365 and Google Workspace

Solid understanding of hardware, software, and home/small business networking

Excellent communication and interpersonal skills

Ability to explain technical concepts in a clear, non-technical manner

Requirements

Reliable vehicle and own tools

Laptop or tablet suitable for field work

Smartphone (iPhone 8 or newer)

Full Australian working rights

Police check (or willingness to obtain one)

Public Liability Insurance (required for contractors)

Why Join Computer Cures?

Flexible engagement options: full time, part-time, or contractor roles

Competitive remuneration with regular EFT payments

Consistent workflow with no requirement to source your own clients

Flexible scheduling to support work–life balance

Comprehensive administrative and booking support from our Melbourne-based team

Ongoing training, development, and opportunities for career progression

Supportive, professional team culture that values integrity, reliability, and quality service

To learn more about Computer Cures, visit www.computercures.com.au

📌 Field Technician (Melbourne)
🏢 Computer Cures
📍 Melbourne