Southern Cross Care NSW & ACT – Epping NSW

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

Discounted private health insurance

Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

Ongoing Training and Development

Linkedin Training - SCC's Senior Leaders and Support Office teamscan access adigital library of over 6000courses

Referral Bonus Program

About the Role:- 12-Month Fixed Term Contract with possible extension / Full time based at our Epping Head Office We are seeking an experienced Business Analyst to support our Finance, Procurement and ERP transformation initiatives, with a key focus on Procure-to-Pay and Financial ERP.

The Business Analyst will lead the analysis, documentation, and optimisation of Finance, Procurement, and Accounts Payable processes to support the successful delivery of Procure to Pay and Financial ERP business transformation initiatives. The role will work closely with project team, Finance, Procurement, Account Payable teams,



Southern Cross Care Support Office and operational teams across NSW and ACT. The role is responsible for requirements gathering and documentation, current and future business process mapping, Financial ERP solution delivery support, stakeholder engagement, and business change activities to ensure successful project outcomes and adoption of future-state ways of working. The role will also contribute to business case development, change impact assessments, process standardisation, work instruction and role-base procedures documentation and the successful adoption of new ways of working.

Business Analysis & Requirements Facilitate workshops, interviews, and observation activities to understand operational needs

Translate business needs into clear, structured requirements, user stories, and functional specifications

Maintain requirements traceability across the full delivery lifecycle

Ensure alignment between business needs and delivered solutions

Support the development of business cases and documentation as required

Continuous Improvement & Process Optimisation Analyse current-state processes to identify opportunities to simplify, strengthen, and standardise

Develop clear future-state process maps to support efficient and consistent ways of working

Support the execution and implementation of continuous improvement initiatives





Promote process standardisation and improved workflows across teams

Contribute to a culture of ongoing improvement and operational excellence

Data Analysis & Solution Development Analyse data to identify trends, risks, and improvement opportunities

Contribute to data modelling activities and support data-informed decision-making

Work closely with delivery teams to support solution design and functional outcomes

Ensure solutions are practical, usable, and aligned to operational needs

Support validation that solutions meet requirements and deliver intended outcomes

Project Planning & Delivery Support Support project planning activities, including timelines, dependencies, and deliverables

Contribute to project coordination to ensure smooth and effective delivery

Participate in testing, UAT, and validation activities Support implementation and transition activities across teams

Work closely with stakeholders and delivery teams to maintain clear communication and alignment

What you will bring

Minimum 5 years' experience working as a Business Analyst in project, transformation, or system implementation environments.

Strong experience working with Financial ERP systems, Procurement and Finance related business processes.

Demonstrated experience documenting business, functional, and reporting requirements.

Proven experience facilitating workshops and engaging with business stakeholders at all levels.

Experience documenting end-to-end As-Is and To-Be business processes using BPMN or similar process modelling standards.

Experience supporting business case development and solution evaluation.

Experience supporting t

📌 Business Analyst – Finance (Sydney)
🏢 Southern Cross Care (NSW & ACT)
📍 Sydney