Cricks Highway is seeking an enthusiastic and customer-focused Client Advisor to join our team in Springwood, QLD. This is a full-time position that plays a vital role in delivering exceptional service to our clients and contributing to the success of our retail operations. As a Client Advisor, you will be the face of Cricks Highway, building relationships with customers and ensuring their needs are met with professionalism and care. This role is essential to maintaining our reputation for outstanding customer service and driving sales performance across our store.

What you'll be doing

Greeting customers warmly and professionally upon arrival at the store

Assisting customers in identifying and selecting products that best meet their needs and preferences

Providing product knowledge and recommendations to help customers make informed purchasing decisions

Processing transactions accurately and efficiently at the point of sale

Handling customer enquiries, concerns and complaints with patience and professionalism

Maintaining an organised, clean and welcoming store environment

Restocking shelves and displays to ensure product availability and visual appeal

Supporting store promotions and participating in merchandising activities

Building lasting customer relationships and encouraging repeat business

Contributing to achieving sales targets and store performance goals

What we're looking for

Strong communication skills with the ability to engage customers in a friendly and helpful manner

Customer service experience, preferably in a retail setting

Excellent interpersonal skills and a genuine passion for helping others





Ability to multitask and manage time effectively in a busy retail setting

Basic numeracy skills and accuracy when handling transactions and payments

Reliability and a strong work ethic with punctuality and commitment to shifts

A positive attitude and willingness to learn new products and systems

Physical capability to stand for extended periods and lift stock as required

Flexibility to work weekends and public holidays as needed

Previous experience with point-of-sale systems is advantageous

What we offer

Competitive remuneration package commensurate with experience

Comprehensive staff discounts on our product range

Ongoing training and development opportunities to enhance your skills and knowledge

A supportive and collaborative team environment where your contributions are valued

Career progression opportunities within Cricks Highway

A safe and inclusive workplace committed to the wellbeing of all employees

About us Cricks Highway is a leading retailer committed to providing customers with quality products and exceptional service. We pride ourselves on our customer‑centric approach and our team's dedication to excellence. With a strong presence in the local community, we strive to create a welcoming shopping experience where customers feel valued and supported. Our success is built on the passion and professionalism of our team members, and we are proud to foster a workplace culture that encourages growth, inclusivity and mutual respect.

If you are ready to make a difference in a dynamic retail environment and deliver outstanding customer service, we would love to hear from you. to join the Cricks Highway team at Springwood.

📌 Client Advisor (Brisbane)
🏢 Cricks Auto Group
📍 Brisbane