Bluelink International Australia – Pyrmont NSW

Bluelink is a global leader in customer experience management and a proud subsidiary of Air France-KLM. With a presence in Sydney since 2009, our multicultural team supports prestigious international brands across the Asia-Pacific region.

At Bluelink, we believe in making customer relations an art—creating meaningful human connections through empathy, innovation, and service excellence. Join us and be part of a dynamic, inclusive, and rewarding work environment in the heart of Pyrmont.

The Role: We are looking for Travel Advisor to join our team to offer exceptional customer service and sales on behalf of our client to its customers in Australia and New Zealand via multi channels on calls, emails, and chat. This is a 5–6-month fixed term contract starting in November 2026 until April 2027 and has the potential to extend to permanent contract afterwards.

Provide information on and assistance to the customers, but not limited to:

Reserve, issue and modify airline tickets

Accommodation reservations

Manage customer accounts

Sell products and follow up on sales

After sales support and maintenance advice

Complaints handling





How will you make yourself a perfect fit?

Excellent spoken and written English

You are passionate, highly motivated and enthusiastic individual keen on selling a holiday experience

You love talking to people about Travel and helping them organise their dream holidays

Good interpersonal skills

Customer service and sales oriented

Ability to multi-task in a fast-paced workplace

Good organisational skill and attention to detail

Computer skills and literacy essential

So why join BlueLink?

Hybrid work available following training period (2-3 months)

Recognized and rewarded with a monthly performance bonus/incentive

Retention bonuses to recognize length of service ($1,100 end of first year)

Paid day off for your Birthday (T&C; applies)

Staff travel benefit and discount (T&C; applies),

Great opportunity to kick-start your career representing well-known brands

Be part of our multicultural team in a fun, supportive environment

Located in Pyrmont (Darling Harbour), a 5 minute walk from City Centre and access via Lightrail

📌 Customer Contact Officer (Sydney)
🏢 Bluelink International Australia
📍 Sydney