North Queensland Domestic Violence Resource Service – Garbutt QLD

Drive collaboration across agencies to protect those most at risk

Shape a culture of empowerment, compassion, and innovation

Contribute to meaningful work focused on eliminating domestic and family violence

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply

Why DVNQ? For over

30 years , DVNQ has been a cornerstone of community safety and support in Townsville. We’re a charity committed to

evidence-based, trauma-informed

approaches — and we care deeply about the

rights, safety, and dignity of victim-survivors .

Our values —

Integrity, Compassion, Advocacy, Innovation, Collaboration

— drive everything we do. We invest in our people because we know this work is meaningful, complex, and life-changing.

When you join DVNQ, you’re not just taking a job – you’re joining a

supportive, purpose-driven team

that champions professional growth and puts people first.

Learn more about us: www.dvnq.com.au

About the Opportunity DVNQ leads the High-Risk Team (HRT) and Integrated Service Response for domestic and family violence across the Townsville District.

Passionate about making a difference in the lives of victim survivors? We are seeking an inspiring leader to join DVNQ as our

High-Risk Team Coordinator

and take on a leadership role that truly matters.

As the High-Risk Team Coordinator, you will:

Lead and coordinate the Townsville High Risk Team

Drive interagency collaboration to support victim survivors at imminent risk





Manage a dedicated team of Case Managers to ensure best-practice responses aligned with legislation and organisational values

Work across the service as part of DVNQ’s leadership team to ensure a team culture which aligns with our values

Permanent | Full-Time

Purpose-Driven Role

About you You’re a future-focused, compassionate leader with strong knowledge of DFV legislation and trauma-informed practice. You are skilled at building effective partnerships across government, non-government and community sectors, fostering collaboration to achieve coordinated, client-centred outcomes.

What We’re Looking For – Selection Criteria To succeed in this role, you’ll bring:

Qualifications and Experience -

Degree in a relevant human services discipline (or 5+ years’ experience) and minimum 3 years qualified experience in human services.

Knowledge –

Demonstrated expertise in high-risk domestic and family violence responses, including the application of relevant legislation, risk assessment and information sharing frameworks, trauma-informed practice, and integrated service delivery approaches.

Partnerships -

Demonstrated ability to build and maintain effective stakeholder relationships, fostering collaboration, information sharing and coordinated responses across government, non-government and community service sectors.

Leadership -





Experience line managing and supervising staff, providing practice direction and specialist practice advice.

Cultural Capability -

Can modify practice to meet the context and experience of First Nations peoples to ensure genuine cultural capability for self, staff and team.

Compliance -

Ability to develop policies and practices, ensure compliance and drive continuous improvement.

Leadership –

Values-driven, resilient and emotionally intelligent leader with advanced decision making and problem-solving skills.

Child Safety –

Advanced understanding of the complex ways children are harmed through their experiences of DFV.

Mandatory Requirements

Current QLD C Class Driver’s Licence.

Current Working with Children Check (Blue Card).

Australia: National Police Check Clearance – at organisation expense.

What You’ll Get

Up to $ 15,900 salary packaging

— boost your take-home pay

Extra Christmas leave

+ 4 weeks annual leave + 17.5% loading

Flexible working hours

– Monday to Friday

Strong supervision culture

– regular internal and external supervision

Commitment to

staff wellbeing and growth

— team days, training, mentoring and employee assistance program

DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.

Applications close 9am on the 26th of October 2026

DVNQ acknowledge the Aboriginal and Torres Strait Islander peoples as the Traditional Owners of this country throughout Australia and their connection to land, se

📌 HRT Coordinator (Townsville City)
🏢 North Queensland Domestic Violence Resource Service
📍 Townsville City