Enterprise Applications Lead — Dynamics 365 (Brisbane)

Enterprise Applications Lead — Dynamics 365 (Brisbane)

21 Oct
|
Whizdom
|
Brisbane

21 Oct

Whizdom

Brisbane

About the Opportunity

A leading technology consultancy is seeking an experienced Enterprise Applications Leadto oversee a broad portfolio of business-critical applications for a large organisation operating across corporate and community-focused services.

This senior leadership role offers responsibility for the end-to-end management, governance, support and continuous improvement of enterprise applications supporting Finance, HR, Collaboration, Quality and Community Care functions.

You will act as the key liaison between business stakeholders, technology teams, application vendors and managed service providers, ensuring reliable services, regulatory compliance and measurable business value.

Key Responsibilities

- Own end-to-end service delivery across the enterprise application portfolio.
- Maintain application availability, performance, reliability and user satisfaction.
- Manage incidents, problems, service requests, changes and releases using ITIL practices.
- Lead major incident resolution and recovery of business-critical applications.
- Establish service health dashboards and operational reporting.
- Govern application roadmaps, upgrades, patching, vendor releases and technical debt.
- Lead application rationalisation, modernisation and optimisation initiatives.
- Ensure effective lifecycle governance from application onboarding through retirement.
- Manage application vendors and managed service providers, including SLA, KPI and contractual performance.
- Work with SIAM functions on vendor reviews and escalation management.
- Oversee application enhancements through Agile ways of working.
- Coordinate testing, UAT,



deployment planning and release governance.
- Support the successful delivery of business improvement initiatives.
- Maintain application risk registers and remediation plans.
- Support internal and external audits.
- Strengthen security, access governance and regulatory compliance across enterprise platforms.
- Identify automation, optimisation and cost-reduction opportunities.
- Use platform analytics to improve adoption and business outcomes.
- Lead application support teams, analysts, vendors and subject-matter experts.

Enterprise Applications Lead

Location:Brisbane
Engagement:Long-term contract opportunity

About the Prospect

A leading technology consultancy is seeking an experienced Enterprise Applications Leadto oversee a broad portfolio of business-critical applications for a large organisation operating across corporate and community-focused services.

This senior leadership role offers responsibility for the end-to-end management, governance, support and continuous improvement of enterprise applications supporting Finance, HR, Collaboration, Quality and Community Care functions.

You will act as the key liaison between business stakeholders, technology teams, application vendors and managed service providers, ensuring reliable services,



regulatory compliance and measurable business value.

Key Responsibilities

- Own end-to-end service delivery across the enterprise application portfolio.
- Maintain application availability, performance, reliability and user satisfaction.
- Manage incidents, problems, service requests, changes and releases using ITIL practices.
- Lead major incident resolution and recovery of business-critical applications.
- Establish service health dashboards and operational reporting.
- Govern application roadmaps, upgrades, patching, vendor releases and technical debt.
- Lead application rationalisation, modernisation and optimisation initiatives.
- Ensure effective lifecycle governance from application onboarding through retirement.
- Manage application vendors and managed service providers, including SLA, KPI and contractual performance.
- Work with SIAM functions on vendor reviews and escalation management.
- Oversee application enhancements through Agile ways of working.
- Coordinate testing, UAT, deployment planning and release governance.
- Support the successful delivery of business improvement initiatives.
- Maintain application risk registers and remediation plans.
- Support internal and external audits.
- Strengthen security, access governance and regulatory compliance across enterprise platforms.
- Identify automation, optimisation and cost-reduction opportunities.
- Use platform analytics to improve adoption and business outcomes.
- Lead application support teams, analysts, vendors and subject-matter experts.

Required Skills and Experience

- At least 12 years of enterp

📌 Enterprise Applications Lead — Dynamics 365 (Brisbane)
🏢 Whizdom
📍 Brisbane

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