Great Southland Bullion is a boutique precious metal business that buys and sells both gold and silver, utilising industry-leading technology.

With stores located in major shopping centres, GSB provides a safe, secure, and convenient space for customers to sell their unwanted gold and silver (jewellery, bullion, etc.) and, for customers to also buy gold and silver bullion.

As a growing national company, we have an immediate start opportunity available at our store in Roselands, NSW, and are looking for the right person who is seeking the opportunity to build a meaningful career within a trusted and specialised industry.

About You : You are professional, confident and customer-focused, with a natural ability to build trust and rapport. You take pride in your presentation, communicate clearly and bring integrity, accuracy and attention to detail to your work.

Experience in sales, customer service, retail or marketing is highly regarded.

Position Summary : Based at our Roselands, NSW location, you will:

Assist customers buying and selling gold and silver

Provide professional and friendly customer service

Assess and test precious metals using industry-leading technology

Process transactions accurately and securely

Promote GSB’s products and services

Build strong customer relationships

Follow GSB’s operational, compliance and security procedures

Key Requirements :

Strong customer service and communication skills

Professional presentation and conduct

Strong attention to detail and numerical accuracy

Confidence in sales and customer engagement

High level of integrity, reliability and discretion

Ability to learn and follow procedures

Comfortable using technology and learning recent systems





Ability to work independently and as part of a team

Previous sales, retail or customer service experience is highly regarded

Job Responsibility : This role suits individuals who demonstrate:

Professionalism and personal pride in presentation

Emotional intelligence and the ability to show genuine empathy

Confidence, clarity, and discretion in communication

Strong attention to detail and accuracy

A commitment to ethical conduct and trust-building

The ability to build rapport with a diverse customer base

As a part of the GSB team, your role will;

Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) - and in certain locations to support them in buying bullion.

Provide informed, confident guidance based on market knowledge

Focus on marketing and promoting the business

Handle transactions with care, accuracy, and professionalism

Create a safe, respectful, and supportive environment for every customer

Uphold the GSB values and culture in every interaction

Job Functions : Retail Assistants

Job Benefits :

Comprehensive, industry-leading training provided

No previous precious metals experience required

Supportive management and ongoing development

Opportunity to build specialist knowledge in the gold and silver industry

Career development opportunities within a growing national business

Flexible casual/part-time working arrangements across a 6-day roster

Work in a professional and secure retail environment

Develop valuable skills in sales, customer service, precious metals testing and bullion trading

Join a values-driven organisation focused on relationships, integrity, generosity and partnerships

Selling Point : No precious-metals experience required—comprehensive training is provided.

📌 Retail Sales Associate (Sydney)
🏢 Great Southland Bullion
📍 Sydney