21 Oct
|
Caity & Duncan
|
Port Phillip City
21 Oct
Caity & Duncan
Port Phillip City
Wedding industry experience is essential. We are looking for someone with at least one year of professional experience working in weddings, whether through planning, photography, videography, venues, coordination, sales or client service. Applications without relevant wedding-industry experience will not progress.
Caity & Duncan | Permanent Part-Time | Primarily Remote Approx. 20 hours per week | $55,000 + super
Client & Studio Manager
Wedding industry experience is essential. We are looking for someone with at least one year of professional experience working in weddings, whether through planning, photography, videography, venues, coordination, sales or client service. Applications without relevant wedding-industry experience will not progress.
Caity & Duncan | Permanent Part-Time | Primarily Remote Approx. 20 hours per week | $55,000 + super
About Caity & Duncan Caity & Duncan is a Melbourne-based wedding photography and videography studio specialising in contemporary editorial imagery with a nostalgic influence, including digital photography, 35mm film and Super 8.
Founded by husband-and-wife team Caity and Duncan, the studio has grown into a creative team of photographers, videographers, content creators and photo and video editors, working across Victoria, Australia and internationally.
We care deeply about creating beautiful work while giving our couples a warm, personal and genuinely luxury client experience.
We’re looking for an experienced
Client & Studio Manager
to become a key long-term part of the business.
Reporting directly to Caity and Duncan, you’ll sit at the centre of the studio, coordinating between the founders, our clients,
our photography and videography teams, content creators and our photo and video production team.
The role Your role will focus on three key areas:
Sales & enquiries
Take ownership of new leads from first personal response through to signed booking
Respond to enquiries and answer questions
Lead relaxed Zoom consultations with prospective couples
Recommend appropriate photography and videography collections
Prepare quotes and follow up warm leads
Keep prospective clients moving confidently through the booking process
Client experience
Manage the studio inbox and day-to-day client communication
Look after our couples throughout their planning experience
Answer planning questions and hold client meetings where needed
Coordinate questionnaires, timelines and wedding information
Make sure every couple feels informed, supported and genuinely looked after
Studio & team coordination
Coordinate our photographers, videographers and content creators
Manage team availability and assist with wedding assignments
Prepare detailed wedding briefs
Liaise with our production team of photo and video editors
Keep Studio Ninja, Monday.com and internal workflows organised
Become the first point of contact for normal operational questions from the team
Who is this role for?
Wedding planner or coordinator
Wedding photographer or videographer
Venue or events coordinator
Studio manager
Wedding-industry sales or client service professional
This role may particularly suit someone who loves the wedding industry but wants to move away from physically working weddings every weekend.
Experience in wedding photography or videography would be highly regarded, but isn’t essential.
What we’re looking for
Warm, confident and naturally good with people
Experienced in client service and sales
Comfortable leading consultations for a premium service
Highly organised with excellent follow-through
A strong written communicator
Calm and practical when problems ariseComfortable making decisions independently
Proactive and willing to take genuine ownership
Confident managing multiple clients, weddings and team members at once
Comfortable learning software and improving systems
Most importantly, we’re looking for someone who wants to become a
long-term part of Caity & Duncan and grow with the studio over the coming years .
Working with us This is a primarily work-from-home role of approximately 20 hours per week, with considerable flexibility around how your weekday hours are structured.
We are open to applicants across Australia. Being Melbourne-based is helpful but not essential.
The role is predominantly Monday to Friday, although some early-evening availability will be required for client consultations, generally between 6:00pm and 7:30pm Melbourne time.
Whenever one of our wedding teams is working, you’ll also be the stud
📌 Client & Studio Manager (Port Phillip City)
🏢 Caity & Duncan
📍 Port Phillip City