Category:

Food & Beverage

Location:

575 Flinders Lane, Melbourne CBD, VIC, 3000

Schedule:

Full- Time / Part-Time / Casual

Located Remotely:

No

Position Type:

Non-Management

About EVT Connect Hospitality Don’t just function, flourish with EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

About the Hotel Hotel Indigo Melbourne on Flinders takes its name from the iconic Flinders Lane, the main artery of Melbourne's CBD. The hotel sits in an exciting up-and-coming area that intersects Southern Cross, Docklands, Marvel Stadium, and Crown Casino - an entertainment district. Hotel Indigo is all about the neighbourhood and when you look closely, you'll find references to the old garment factories, fashion designers, and photography studios. At the cross of Flinders Lane and Spencer Street, the 216 rooms uncover the rich character of the city no matter what direction you turn.

About the Venue Located on the ground floor, our restaurant crosses two spaces in an open-concept layout. Transforming from a breakfast buffet in the dining room and a la carte in the lounge, to our Prix Fixe lunch offer, and the Bistrot opens for dinner offering the best in French Mediterranean using the best quality Australian produce. The hotel lounge offers casual plates from morning until late. Our bar serves coffee all day and guests can settle into happy hour every day from 4-7pm and enjoy a nightcap until late.

About the Role As a

Food & Beverage Attendant – Breakfast ,



you’ll be an essential part of creating exceptional guest experiences each morning. You’ll deliver warm, engaging, and high-quality service in line with Hotel Indigo’s branded standards. Reporting to the Assistant Restaurant Manager, you will work closely with our food & beverage and operational teams to ensure our breakfast service is seamless, efficient, and memorable.

You’ll have the opportunity to rotate across outlets, including Bistrot Bisou, Hotel Lounge, and In-Room Dining, giving you variety, development opportunities, and exposure to different service environments.

We’re looking for someone who embodies our core values of Passion, Accountability, Integrity, and Respect — for our guests and for each other. We encourage everyone to bring their unique selves and use this venue to grow their career in hospitality and progress within the organisation in a supportive, respectful, and fun environment.

Key Responsibilities

Deliver warm, friendly, and professional service to every guest, creating memorable interactions

Prepare and serve high-quality breakfast food and beverages consistently with care

Maintain consistent service standards and sequence of service

Maintain presentation throughout the venues

Anticipate guest needs before they do and provide prompt thoughtful service





Engage effective service recovery when required

Maintain strong product knowledge, including menu items, ingredients, and allergens

Assist with stock monitoring, rotation, and waste reduction through best-practice service standards

Proper set-up and take-down of breakfast buffet, setting dining room for next service, and completion of daily task checklist

Build positive relationships with guests through neighbourhood story, core values, and genuine connection

Collaborate with internal team members from all departments to ensure streamlined services across the property

Ensure cleanliness and organisation of breakfast stations, equipment, and service areas

Accurately process orders and payment transactions using INFRASYS POS systems and follow best-practice cash-handling procedures

Follow all confidentiality, safety and security procedures

Understand and represent the IHG brand

Qualifications & Experience

Minimum 1 year of experience in a hotel, restaurant, or similar setting

Current Victorian RSA

Full working rights in Australia

Proven ability to deliver high-quality, guest-focused customer service in a fast-paced environment

In-depth knowledge of food & beverage service standards, breakfast preparation, and POS systems

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Versatile and adaptable work approach, with availability across rotating shifts and multiple outlets

Benefits

Make your mark in a Global Company at a time of growth

Endless Career Development opportunities

Access to Industry Accommodati

📌 Food and Beverage Attendant (Port Phillip City)
🏢 EVT Connect Hospitality
📍 Port Phillip City