Job Description Greencross Client Services Vet Nurse - Casual and Full Time Roles Are you an experienced Vet Nurse who loves helping pets and supporting clients, but is looking for a role you can do from home?

At Greencross Client Services, our team of qualified Vet Nurses are the first point of contact for many pet owners, providing professional advice, triage support, appointment bookings, and exceptional customer care on behalf of Greencross clinics across Australia.

This is a unique opportunity to use your clinical knowledge in a rewarding role that combines patient advocacy, customer service, and veterinary support, all from the comfort of your home.

You will play an significant role in helping pets access timely care while being supported by a collaborative team of experienced veterinary professionals.

About the Role As part of the Greencross Client Services Team, you will:

Provide professional telephone triage and general pet health advice

Assist clients with appointment bookings and enquiries

Support Greencross clinics nationwide

Manage website enquiries and customer service requests

Assist with Pet Health Reminders and other business initiatives

Deliver outstanding customer experiences while supporting positive patient outcomes

This role can be performed remotely from anywhere in Australia. For Sydney-based team members, our North Ryde Support Office is available should you wish to work from the office.

All equipment is provided. You will simply need a reliable internet connection, an ergonomic workstation, and a quiet workspace.

Remuneration $32.70 per hour





Available Positions Full-Time (9 month Contract) Position 8am - 4:30pm Monday, 8:30am - 4:30pm Tuesday to Friday

Full-Time Position 9:30am - 6pm Monday, 10am - 6pm Tuesday to Friday

Casual Position We're also seeking an experienced Vet Nurse for a true casual role to provide leave coverage across our Client Services Team. The successful candidate will ideally have broad availability, including Saturdays, and be comfortable covering both planned and unplanned leave as required.

About You: We're looking for someone who:

Holds a Certificate IV in Veterinary Nursing

Has a minimum of 4 years' veterinary nursing experience

Is clinically confident and passionate about delivering exceptional customer service

Has experience working in a fast-paced environment and can remain calm under pressure

Is confident making accurate and timely telephone triage decisions

Has experience using RxWorks

Demonstrates excellent attention to detail

Can follow detailed processes and procedures

Works well independently while remaining connected and engaged with a remote team

Has strong communication skills and genuinely enjoys helping pet owners

Why Join Greencross Client Services?

Work from home with equipment provided

Use your clinical knowledge in a different and rewarding way

Be part of a supportive team of experienced Vet Nurses

Make a real difference to pets and their owners every day

Enjoy structured training and ongoing support

Work with one of Australia's leading veterinary care networks

📌 Greencross Client Services Vet Nurse (Perth)
🏢 Greencross Pet Wellness
📍 Perth