Operations Assistant Manager (Staffing, Bars, & Events) BBR Agency is an event production, placemaking and activation agency based in The Rocks. We are looking for a Production & Operations Manager to take ownership of staffing and bar operations. You will run the people and the bars behind Sydney's biggest festivals. This is a hands-on role where you brief, train and supervise staff directly, and you own the job once it is handed to you.

Key responsibilities

Recruit and onboard casual and full-time event staff, including labour hire, for up to about 60-80 people across the event

Forecast staffing by zone and build rosters across multiple zones and shifts

Prepare briefing materials and brief staff so everyone knows their role, zone and who they report to

Manage staffing in real time during the event, including absences and last-minute changes

Look after staff welfare, including breaks, fatigue management, and time in lieu approvals and tracking

Oversee bar and alcohol operations, including themed drinking experiences, and keep service standards high

Make sure bars follow RSA requirements and licence conditions, and elevate any compliance issue immediately

Plan alcohol stock,



manage inventory and coordinate supplier orders and deliveries

Reconcile takings and revenue

Track and reconcile the staffing budget, with staff cost analysis and variance reporting

About you

Strong rostering, scheduling, staff briefing and training experience (rostering software is a bonus)

Current NSW RSA certificate and a solid grasp of alcohol compliance

Food safety knowledge

Strong budget tracking and financial reporting

Knowledge of NSW employment law, award conditions and time in lieu, including casual workforce compliance

Vendor management, supervision, complaint handling and problem-solving

Confident with Microsoft 365 (Excel, Teams, Outlook)

Festival or large outdoor event experience in a quick-paced, multi-zone environment is valued

Organised, detail-focused, and calm when something breaks at 4pm

Comfortable working evenings and weekends during live event periods

About us BBR Agency is an event production, placemaking and activation agency based in The Rocks. We deliver festivals, markets and experiential events across Australia.

📌 Operations Assistant Manager (The Rocks)
🏢 BBR AGENCY
📍 The Rocks