Job Category: Program & Project Management

Job Description

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

About Cover-More Europe

This role is part of our Cover-More Europe team. Cover-More Europe provides insurance solutions through a number of different customer-facing brands across travel, car hire, specialty, and pet sectors in the United Kingdom, Ireland and the rest of Europe. For more than twenty years, we have been delivering insurance policies through our distribution partnerships. We know what is key to our partners, and we deliver simple and seamless customer experiences based on our genuine commitment to protection and care.

What you’ll be doing:





In this role, you’ll lead the end-to-end delivery of complex partner onboarding and business migration projects across Europe, ensuring successful implementation within agreed timelines and budget. Working with a broad range of internal and external stakeholders, you’ll play a key role in transitioning and launching strategic insurance partnerships.

- Manage the end-to-end implementation of partner onboarding and migration projects across Europe.
- Develop and maintain detailed project plans, timelines, and delivery milestones.
- Coordinate cross-functional teams including Product, IT, Finance, Legal, Operations, Customer Service, Risk and Compliance.
- Lead project governance activities, including status reporting, risk management, and stakeholder communications.
- Ensure key business requirements are delivered, including due diligence, data protection assessments, IT security reviews, legal agreements and operational readiness.
- Facilitate internal and external project meetings, providing clear updates, action tracking and progress reporting.
- Identify project risks and dependencies, implementing appropriate mitigation strategies.
- Build and maintain solid relationships with partners, vendors and internal stakeholders.
- Ensure projects are delivered on time, within scope and aligned to business objectives.




- Provide post-implementation support and manage subsequent project activity as required.
- Drive a customer-focused approach, ensuring positive outcomes for customers and partners throughout the delivery process.

What skills and experience you’ll bring on this journey:

- Proven experience managing end-to-end project implementations, ideally within insurance or another regulated industry.
- Minimum 5 years' experience in a project delivery, business implementation, or project management role.
- Experience onboarding partners and delivering complex, multi-stakeholder programmes.
- Strong project management expertise, with knowledge of Prince2 and/or Agile methodologies preferred.
- Excellent stakeholder management skills, with the ability to influence and build credibility across all levels of an organisation.
- Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
- Excellent verbal and written communication skills, with confidence engaging with both internal and external partners.
- Strong analytical and problem-solving capabilities, with a proactive and solutions-focused mindset.
- Ability to work independently in a fast-paced, evolving environment while maintaining high standards of delivery.
- Experience within insurance partnerships, MGAs, or insurance implementation projects would be highly advantageous.

Why you’ll love working with us

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurse

📌 Project Manager (Uxbridge)
🏢 Cover-More Group
📍 Uxbridge