Australian Securities Exchange – Sydney NSW

ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

About the team: Work within this fast paced team responsible for ensuring all relevant market information and data are administered concerning ASX listed and unlisted products. This role will give you exposure to the hub of financial markets within the Australian market. You will provide superior customer service to our customers, in line with our strong regulatory focus. As a key contributor,



you will participate in projects to operationalise recent products, systems or changes that have a direct impact to the Australian financial markets.

What you will be doing: How we do things at ASX is just as important as what we do. This means, if you're a people leader, you will be responsible for both the core duties outlined below, and providing leadership to your team to ensure we foster a collaborative, inclusive team environment, where people feel empowered, accountable, and deeply connected (as outlined in our Leadership Principles).

Acquire and demonstrate an understanding of the ASX's Listings and Equity Listings Operations business and related systems to facilitate the administration of ASX products

Ensuring all relevant market information concerning ASX products that are disseminated, on or through ASX in a timely and accurate manner

Administer ASX products and facilitate new listings including corporate actions in an environment of high customer focus and professionalism. This includes liaising with ASX listed entities and other product issuers.

Collaborate as a team player to support customers through issue resolution, scheduled maintenance, upgrades and technical issues

Champion the customer and manage customer queries ensuring alignment with the ASX Customer Communication Principles

Engage and service a diverse range of customers inclusive of brokers,



custodians, system vendors, and regulators

Compile, maintain and report statistical information

Accurate and comprehensive reporting of issues and their resolution

Learn and familiarise yourself with ASX's BCP emergency procedures

Identify and implement process improvements to reduce operational risk, enhance the customer experience and develop technical change

Review operational procedures and risk controls to meet internal and external audit requirements

Project involvement and assist in the operationalisation of new products and services or technology upgrades

What you will bring: Must have

Previous experience in a fast paced deadline driven operational environment

Experience in a customer facing role offering exceptional service

Analytical experience involving the investigation of issues and problems, identifying and documenting their solutions

Knowledge of the Australian Financial Markets and related products

Experience in highly complex data entry and analysis of market information

Written communication skills with ability to summarise data

Adherence to procedures and best practice

Customer Driven & Delivery Focused - be an advocate for our customers

Attention to detail - errors are minimised to deliver accurate outcomes.

Demonstrates business acumen - understands the big picture and impacts

Collaboration - can work with multiple stakeholders to deliver a common goal

Calm under pressure - can remain focused in times of stress

Naturally inquisitive - asks questions to ensure understanding

Confident decision maker - make straightforward decisions and know when

📌 Officer Equity Listing Operations (Sydney)
🏢 Australian Securities Exchange
📍 Sydney