Service Receptionist | Brisbane City Jaguar and Land Rover

Brisbane City Jaguar Land Rover , a premium automotive dealership representing two of the world's most iconic luxury brands. We are committed to delivering exceptional customer experiences and providing outstanding service throughout every stage of our customers' ownership journey. Due to continued growth, we are seeking a professional, customer-focused

Service Receptionist

to join our busy and dynamic service department. Brisbane City Jaguar Land Rover , a premium automotive dealership representing two of the world's most iconic luxury brands. We are committed to delivering exceptional customer experiences and providing outstanding service throughout every stage of our customers' ownership journey. Due to continued growth, we are seeking a professional, customer-focused

Service Receptionist

to join our busy and dynamic service department. About the Role As the first point of contact for our service customers, you will play an integral role in creating a welcoming and seamless experience from arrival through to vehicle collection. This is a fast-paced customer service position where professionalism, organisation and attention to detail are essential. Key Responsibilities Greeting customers and providing a warm, professional first impression

Managing incoming calls, emails and customer enquiries

Assisting with service bookings and appointment scheduling

Maintaining accurate customer and vehicle records

Ordering and maintaining office and customer amenities supplies as required

Supporting Service Advisors and the wider service team with administrative tasks

Coordinating customer lounge requirements and ensuring a premium dealership experience

Assisting with customer follow-up communications

General reception and administrative duties within the service department

About You To be successful in this role,



you will have: Previous experience in reception, administration or customer service roles

Outstanding communication and interpersonal skills

A professional presentation and friendly manner

Strong organisational and time management abilities

Excellent attention to detail and accuracy

The ability to multitask and remain calm in a busy environment

Intermediate computer skills and confidence learning new systems

Experience within an automotive dealership or luxury customer service setting will be highly regarded, but is not essential

Why Join Brisbane City Jaguar Land Rover? At Brisbane City Jaguar Land Rover, you'll become part of a supportive and high-performing team that is passionate about delivering exceptional customer experiences. We value our people and provide opportunities for career development within one of Australia's leading automotive groups. Benefits Include Career development and internal progression opportunities

Ongoing training and mentorship

Employee Assistance Program (EAP)

Salary packaging and novated leasing options

Employee vehicle purchase and servicing discounts

Access to exclusive health, wellbeing and lifestyle benefits

As part of the

Eagers Automotive Group , Australia's largest automotive retail network, you'll have access to exciting career pathways across a broad range of automotive brands and businesses nationwide. Apply Now If you are passionate about customer service, enjoy working in a professional team environment, and are looking to build a rewarding career with a luxury automotive brand, we'd love to hear from you. Apply today and take the next step in your career with Brisbane City Jaguar Land Rover.

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📌 Premium Service Receptionist — Luxury Auto Experience (Brisbane)
🏢 Eagers Automotive
📍 Brisbane