Technical Account Manager (TAM) – Data Centre Thermal Solutions The TAM serves as the primary technical interface between Johnson Controls and key Data Centre customers across the Pacific region, with a specific focus on chilled water plants, precision cooling, and advanced thermal management solutions.

Key Responsibilities

Act as the trusted advisor for data centre cooling and thermal plant solutions, with a focus on chillers, CRAH/CRAC, and liquid cooling

Provide guidance on cooling strategies for hyperscale and high-density environments

Support customers in achieving resilience, redundancy, and energy efficiency targets

Lead the design of chilled water systems and central plant architecture

Develop integrated solutions covering chillers, pumps, heat rejection, and BMS integration

Own system performance, efficiency (PUE), and lifecycle optimisation

Identify and mitigate technical risks across capacity, redundancy, and control strategies

Influence cooling plant design, chiller selection, and system architecture at pre‑RFP stage

Lead Johnson Controls’ contribution to Basis of Design (BoD)

Position high‑efficiency and next‑gen cooling technologies within project designs

Own the technical pricing strategy for thermal solutions, including chilled water plants and liquid cooling systems

Lead and coordinate end‑to‑end bid development, ensuring alignment between engineering, procurement, and commercial teams

Develop accurate cost models, equipment selections, and solution configurations that balance performance, risk, and competitiveness

Drive value engineering to optimise cost while maintaining technical integrity and customer requirements

Ensure proposals clearly articulate total cost of ownership, energy efficiency savings, and lifecycle value

Support commercial negotiations by providing technical justification for scope, pricing, and solution differentiation

Maintain governance over bid quality, margin integrity,



and risk management across all submissions

Partner with SAMs on major pursuits from early-stage through award

Develop compelling technical and commercial value propositions

Support high-quality proposals with cooling system design, narratives, and performance insights

Maintain deep expertise in: Chillers (air & water‑cooled), Free cooling and heat rejection, Liquid cooling (direct‑to‑chip, immersion)

Stay current with AI‑driven high-density cooling demands and sustainability trends

Align engineering, product, supply chain, and delivery teams

Support seamless handover ensuring clarity on thermal system design and performance expectations

Build and qualify pipeline focused on cooling infrastructure opportunities

Ensure technical and commercial accuracy in CRM, pricing tools, and proposals

Maintain compliance with Johnson Controls governance standards

What we are looking for

Bachelor’s degree in Mechanical Engineering (preferred) or related discipline

10+ years’ experience in HVAC/chiller systems and thermal plant solutions, ideally within data centres

Demonstrated experience in technical sales, bid management, and pricing of complex engineered solutions

Strong expertise in: Chilled water systems and central plant design, Chiller selection and optimisation, Cooling strategies for high-density environments

Proven ability to develop competitive, technically sound, and commercially viable bids

Experience in cost modelling, value engineering, and margin management

Solid understanding of BMS/controls integration for thermal optimisation

Ability to influence consultants and customers at early design stages

Experience operating in matrix organisations across global stakeholders

Strong communication skills translating technical solutions into commercial value

High discipline in CRM and pipeline management (Salesforce preferred)

Self‑driven, resilient, and effective in large, complex pursuit environments

We welcome applications from all backgrounds. We are an equal opportunity employer.

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