You'll be part of a welcoming reception and administration team at a multidisciplinary specialist medical and allied health practice, working alongside specialist ENT surgeons (laryngologists) and speech pathologists. You'll provide care support for people of all ages with a wide range of voice, breathing and related conditions.

Key responsibilities

Providing friendly, qualified reception and patient support

Managing phone calls, emails and patient enquiries

Coordinating appointments, clinician schedules and waiting lists

Managing appointment changes and helping clinic sessions run smoothly

Processing payments, invoicing, Medicare claims and third-party accounts

Maintaining accurate patient records, referrals and clinical correspondence

Liaising with patients, clinicians and other healthcare providers

Working collaboratively with colleagues to support the day-to-day running of the clinic

About you

A friendly, professional manner and excellent communication skills

A genuine team player who enjoys collaborating, supporting colleagues and contributing to a positive workplace





Strong organisational skills, attention to detail and the ability to manage competing priorities

Initiative, reliability and a flexible, helpful attitudeA willingness to follow established procedures, learn and respond positively to guidance and feedback

Confidence with computers and common office software

Previous reception, administration or customer service experience is an advantage, but not essential

An interest in healthcare, allied health or administration is welcomed

Must have the right to work in Australia

About us Melbourne Voice Analysis Centre and Voice Medicine Australia are well-established specialist clinics providing assessment and treatment for a diverse range of voice, airway and related conditions. Our multidisciplinary team is also actively involved in clinical research, education and professional training, providing an interesting and supportive environment for those interested in healthcare and allied health.

📌 Reception & Administration Role (Port Phillip City)
🏢 Melbourne Voice Analysis Centre
📍 Port Phillip City