The Energy Community and Supports – Maroochydore QLD

In-Home Support | Complex Mental Health | Trauma-Informed Practice

We are seeking

dedicated, very confident, and resilient Youth Support Staff

with proven experience in supporting individuals with complex mental health needs. This role requires the ability to work with a female client who presents with

extreme behaviours and support escalations calmly and professionally.

Applicants must have strong mental health knowledge, be calm under pressure, and demonstrate confidence in managing both verbal and physical escalations.

The ability to maintain professional boundaries and standards

are essential to providing safe and effective support.

Previous experience with

Complex PTSD (CPTSD), Autism Spectrum Disorder (ASD), Pathological Demand Avoidance (PDA), and Borderline Personality Disorder (BPD) are highly desired. Residential Youth Support workers highly

encouraged to apply.

For some participants that are higher risk, The Energy Supplies a work vehicle for staff to use. However staff still require their car to get to and from shift.

Support Worker for Youth Clients– Sunshine Coast In-Home Support | Complex Mental Health | Trauma-Informed Practice

We are seeking

dedicated, very confident, and resilient Youth Support Staff

with proven experience in supporting individuals with complex mental health needs. This role requires the ability to work with a female client who presents with

extreme behaviours and support escalations calmly and professionally.

Applicants must have strong mental health knowledge, be calm under pressure,



and demonstrate confidence in managing both verbal and physical escalations.

The ability to maintain professional boundaries and standards

are essential to providing safe and effective support.

Previous experience with

Complex PTSD (CPTSD), Autism Spectrum Disorder (ASD), Pathological Demand Avoidance (PDA), and Borderline Personality Disorder (BPD) are highly desired. Residential Youth Support workers highly

encouraged to apply.

For some participants that are higher risk, The Energy Supplies a work vehicle for staff to use. However staff still require their car to get to and from shift.

Setting:

Primarily

in-home support and community access,

with

monthly 3 night respites

occuring.

Supporting the participant

as well as their

family relations and dynamics within the home.

Located Maroochydore

but applicants must be willing to drive between

Caloundra and Nambour

Requirements:

NDIS Worker Screening Check (Yellow Card)

Working with Children (Blue Card)

National Police Check

First Aid & CPR

NDIS Worker Orientation Module

Reliable vehicle

Strong understanding of

complex behaviours, addiction, and mental health

Proven experience with extreme behaviours, escalations and therapeutic models of care





Confidence in supporting clients and families in dynamic, sometimes high-pressure environments

Highly Desired:

Experience in a youth residential care setting

Highly desirable

- Cert III in Individual Support or Certificate IV in Child, Youth and Family Intervention (students currently enrolled in Social Work, Psychology, or adjacent feilds are encouraged to apply)

Strong mental health background and resilience under pressure

Confidence in

maintaining professional boundaries

and supporting emotional regulation

Experience with ASD and trauma-informed care

Roster:

Recurring weekly roster designed to

support consistency and prevent staff burnout

(no worker rostered for more than 2–3 shifts per week per youth specific clients).

We are seeking staff with availability

Fridays 3-8pm, Saturdays 10-4pm, Sundays 10-4pm and Mondays 2-8pm with availability to take on additional shifts throughout the week were required including extended hours during respite periods.

Staff Support: We recognise this is a

demanding role

and ensure robust management support, including:

Ongoing contact with management to troubleshoot concerns and receive feedback

Confidential supervisions available whenever required

Monthly staff meetings and team-building activities

Training in escalations and incident reporting

Mentorship and guidance from senior staff

Detailed information packs provided before buddy shifts, including safety planning, routines, and behaviour management tips

Active monitoring for burnout and roster adjustments where needed

2x

📌 Youth Support Worker for Complex Needs (Maroochydore)
🏢 The Energy Community and Supports
📍 Maroochydore