Preston, Melbourne (4 days Onsite / 1 day WFH) 176 Working Days (~6 Months) Pharmaceutical / Retail / eCommerce / Healthcare experience About the Chance

We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing

Digital & eCommerce team within an enterprise Pharmaceutical / Healthcare company.

In this role, you will lead an internal backend development squad delivering crucial new

B2B eCommerce capabilities

within a modern, headless technology stack. You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner. Key Responsibilities

Agile Facilitation:

Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability. Dependency & Delivery Management:

Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal. Backlog & Flow Optimization:

Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking. Impediment Removal & Risk Management:

Proactively unblock the team, resolve conflicts, and elevate risks early to maintain high delivery confidence against strict target deployment dates.



Delivery Transparency:

Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness. Team Coaching:

Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability. Key Requirements & Selection Criteria

Agile Experience:

Proven senior level experience as a Scrum Master within complex, cross-functional tech environments. E-Commerce / Digital Expertise:

Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations. Dependency Orchestration:

Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules. Tooling:

Proficiency in

Jira ,

Azure DevOps ,

Confluence , or equivalent Agile management suites. Domain Knowledge (Highly Advantageous):

Background in

Pharmaceutical, Retail, Healthcare, or eCommerce

sectors is strongly preferred. Certifications (Desirable):

PSM I/II, CSM, or equivalent formal Agile certifications. Soft Skills:

A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments. Please note: A standard National Police Check will be required for the successful candidate.

📌 Scrum Master (Melbourne)
🏢 Redwolf + Rosch
📍 Melbourne