Client

Services Australia

Work Arrangement

Hybrid

Security Clearance

NV1

Certifications Preferred

Prosci, Change Management Institute accreditation, Agile Change Leadership or equivalent qualifications to the practitioner level.

Job details

Senior Change Managers coordinate activities and communication in order to ensure project objectives are met and sustained. They focus on the people aspect of change including changes to business processes, tools and technology, job roles and organisation structures.

The Senior Change Manager will work within the Cyber Uplift Organisational Change Management team to lead and coordinate organisational change management activities supporting:

- the establishment and adoption of the agency’s vulnerability management capability; and
- the development and implementation of the Cyber Security Division operating model, including its roadmap, implementation plan and performance measures.

The Senior Change Manager will work with business, technical and executive stakeholders to assess change impacts, readiness, risks and dependencies. The role will support implementation of the Cyber Security Strategy 2026–2031 by helping embed current roles, responsibilities, governance arrangements, processes and ways of working across the division and agency.

The successful candidate must demonstrate substantial organisational change management experience at an EL1-equivalent level. They must be able to work with a considerable degree of independence, exercise sound professional judgement, manage competing priorities and build productive relationships in a complex, multidisciplinary environment.

Previous experience supporting vulnerability management initiatives,



including familiarity with platforms such as Rapid7, Archer or Tenable, is desirable but not mandatory. Experience supporting the design or implementation of a divisional or enterprise operating model is also desirable but not mandatory. Candidates may demonstrate comparable experience in complex technology, cyber security or business-transformation environments and an ability to acquire relevant domain knowledge quickly.

Key duties and responsibilities

Key duties and responsibilities may include the following:

- develop, implement and maintain change management strategies, plans, frameworks, procedures and supporting artefacts
- assess stakeholder impacts, change readiness, risks, dependencies and organisational capacity
- translate complex technical and strategic information into clear business impacts and practical change interventions
- develop and deliver stakeholder engagement, communication and change-readiness activities
- facilitate workshops, consultations, impact assessments and readiness discussions
- support leaders, teams and stakeholders to understand and adopt new roles, responsibilities, governance arrangements, processes and ways of working
- identify and manage resistance to change and recommend proportionate mitigation strategies
- coordinate change activities across related cyber security initiatives,



including identifying overlaps, dependencies and cumulative impacts
- support the development and implementation of the Cyber Security Division operating model, roadmap, implementation plan and performance measures
- establish and monitor measures of readiness, adoption, implementation progress and benefits
- prepare high-quality reports, briefs, presentations, communications and other change documentation
- maintain accurate, accessible and reusable change management records and artefacts
- provide professional advice, coaching and support in applying the agency’s endorsed change approach
- build internal change capability through mentoring, on-the-job coaching, structured knowledge-sharing sessions and APS staff shadowing
- document relevant methods, procedures and lessons learned to support continuity and reduce future contractor reliance, and
- perform other related organisational change management activities as reasonably directed.

About the project

Familiarity with vulnerability management systems such as Rapid7, Tenable, Archer, ForeScout or other vulnerability management experience is desirable.

Knowledge/Qualifications

- The candidate must hold a recognised relevant change management qualification such as Prosci, Change Management Institute accreditation, Agile Change Leadership or equivalent qualifications to the practitioner level.
- Familiarity with project and change management software such as Jira or Proxima.

Criteria

Candidate must provide a one-page pitch to address all criteria specified. This is equal to 5000 characters (including spaces).

- Demonstrated experienc

📌 Change Manager (Canberra)
🏢 Cavum Consulting
📍 Canberra