Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work advantages clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.

WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today

About the role

The Sales Operations Lead provides dedicated sales and commercial operations support for WWT's Western Australia customers. The role owns the day-to-day operational lifecycle from quote through purchase order, fulfilment, invoicing and cash collection, coordinating across customers, WWT and our OEM, distributor and supply chain partners.

You'll ensure complex,



high-volume transactions are progressed accurately and at pace, with clear ownership, customer reporting and alignment to manufacturer lead times and delivery schedules. You'll work closely with WWT's Western Australian team, the ISR, buyer, AP/AR, sales, finance and supply chain teams to provide a seamless quote-to-cash experience.

Operational excellence

Own and coordinate the end-to-end quote-to-cash process for Western Australia, from quote creation through PO receipt, ordering, fulfilment, invoicing and payment

Coordinate quote and PO timing against OEM manufacturing lead times and customer requirements to reduce the risk of schedule slippage

Work directly with OEMs, distributors and WWT supply chain teams to track availability, lead times, order status, logistics and delivery dependencies

Coordinate payment-term alignment and work with AP/AR and finance teams to ensure supplier and customer payment milestones are understood and met

Identify operational risks, gaps or delays early and drive them to resolution across the relevant internal and external teams

Build repeatable processes, trackers and reporting that can scale with the volume and complexity of WWT's customers

Continuously improve the customer experience by simplifying hand-offs, increasing visibility and ensuring clear accountability from quote through cash





Business intelligence and financial reporting

Maintain a single operational view of all active opportunities, quotes, purchase orders, orders, invoices and payment status

Track commercial milestones, payment terms and dependencies across OEMs and distributors, escalating risks before they impact delivery

Provide accurate weekly and ad hoc reporting on quote, PO, order, shipment, invoice and payment status

Support account forecasting and reporting by maintaining accurate operational and commercial data

Client cadence and internal reporting

Act as the day-to-day operational peer to WWT's customer Procurement leads and a central point of coordination for commercial and order activity

Own the operational cadence with WWT's customers, providing clear status reporting, actions, risks and dependencies

Coordinate internally with WWT's ISR, buyer, AP/AR, sales, finance and supply chain teams to ensure actions are completed at the right time

Maintain clear ownership and escalation of outstanding actions across the end-to-end supply chain

Onboarding, training and compliance

Coordinate customer, OEM and distributor onboarding requirements needed to transact efficiently

Ensure required commercial documentation, approvals and internal processes are completed before key quote, PO, shipment and invoicing milestones

Support adherence to WWT commercial controls and customer-specific procurement requirements

Document account-specific processes and ensure relevant teams understand roles, hand-offs and escalation paths

What you'll bring

A bachelor degree in business, information systems or a related field. A combination

📌 Sales Operations Manager (Perth)
🏢 World Wide Technology
📍 Perth