21 Oct
|
Aveo
|
Caboolture
An exciting opportunity exists for an experienced, highly motivated and proactive Community Manager to lead a team at XXXX, STATE
Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn recent things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.
The Opportunity Reporting to the Regional Operations Manager, you'll be responsible for the day-to-day operations and management of *** Retirement Living community. You'll be responsible for the day-to-day operations of the community and the effective management in accordance with regulatory requirements, policies and procedures. You'll be supported by the Regional Operations Manager in developing, implementing, and reinforcing policies, processes and practices that strive for continual improvement. Your customer-centred approach to your work and ability to connect with our residents will help you be successful. This role is a customer-facing role where you will be required to be organised, fast-paced and friendly.
What we offer
Paid Parental Leave and Purchased Annual Leave options
Two (2) additional 'All About Me' leave days per calendar year
Annual salary reviews and annual bonus incentive scheme
Employee ReferralProgramand Employee Assistance Program
Discounts to Health Insurance and Retail & Leisure partner providers
Opportunities for further career progression
Be part of a friendly and supportive team in a caring retirement living community
Opportunity to take part in AveoLearning & Development courses to develop your professional skills
Your Impact
Enableresidents to maintain their optimum degree of independence, dignity, privacy, choice and quality of life & maintain effective inter-personal relations with residents and their families
Coordinateall daily operations of village services including safety, security,maintenance,compliance and functions & events
Creation and implementation ofbudget development & financialmanagement
Ensure correct implementation and ongoing compliance with all policies and procedures (including ensuring correct administrative processes are in place and followed)
Ensure compliance with all statutory and regulatory requirements
Act in accordance with all relevant external legislation & internal policies and procedures that relate to this position and the organisation
Manage a team of staff including hiring,inductions,rostering,ongoing training & development and performance management
Liaise with fellow care and sales staff to build sales and ensure care outcomes are exceeded
What you'll bring
Prior experience in an operations-based management role (e.g Hospitality, Hotel/Tourism, Property Management, Facilities Management, Retirement or Aged Care etc.)
Tertiary qualification in business or related discipline (desirable, not essential)
People management skills with a passion for leading teams & developing your staff
Body Corporate experience is advantageous but not essential
Thorough knowledge of Microsoft Office and advanced computer skills
Self-motivated with a strong focus on resultsand customer satisfaction
Empathic and understanding of the needs of residents and their families
Current Police Check certificate(required, but we can complete for you)
Fully Vaccinated against COVID-19
Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves
Location: The Sanctuary Retirement Living - 23 Adelaide Drive, Caboolture South, QLD, 4510
Reports to: General Manager - Operations
The Opportunity The Sanctuary Retirement Living
is a welcoming retirement living community located in Caboolture South. With amenities nearby such as Morayfield Shopping Centre and Caboolture Sports Club, the community provides low maintenance retirement living for residents to enjoy. As the Community Manager, you will lead from the front in creating a culture of customer service, driving improvements, res
📌 Retirement Community Manager (Caboolture)
🏢 Aveo
📍 Caboolture