BoardOutlook gives Chairs and CEOs the intelligence to understand whether their board and leadership team are ready for what is ahead.

We work with many of Australia and the UK’s leading organisations, including ASX100 and FTSE100 companies, major government entities, private businesses and not-for-profit organisations.

We are entering the next phase of our growth.

A significant part of that growth will come from going deeper with the organisations we already work with. That means building stronger senior relationships, increasing the value clients get from the platform, expanding the ways they use BoardOutlook, and generating new opportunities through trusted introductions.

We are looking for a commercial leader who knows how to build that kind of growth engine.

Why this role exists

BoardOutlook gives Chairs and CEOs the intelligence to understand whether their board and leadership team are ready for what is ahead.

We work with many of Australia and the UK’s leading organisations, including ASX100 and FTSE100 companies, major government entities, private businesses and not-for-profit organisations.

We are entering the next phase of our growth.

A significant part of that growth will come from going deeper with the organisations we already work with. That means building stronger senior relationships, increasing the value clients get from the platform, expanding the ways they use BoardOutlook, and generating new opportunities through trusted introductions.

We are looking for a commercial leader who knows how to build that kind of growth engine.

About the role

This is a senior executive leadership role with responsibility for BoardOutlook’s commercial function.





You will lead the team responsible for our client relationships, revenue growth and new business, with an account-management-first approach.

That distinction matters.

We are not looking for someone whose primary playbook is generating more leads and pushing them through a traditional sales funnel. We work with a relatively small number of senior decision-makers, often Chairs, CEOs and other members of leadership teams. These relationships develop over time and depend heavily on trust, credibility and demonstrated value.

The strongest commercial opportunities often begin inside relationships we already have.

Your role is to build the team, systems and commercial discipline required to manage those relationships exceptionally well and turn great client outcomes into retention, expansion, introductions and new business.

You will report directly to the CEO, work closely with the senior leadership team and have responsibility across our Australian and UK markets.

What you will own

Your accountability will span the commercial function, viewed through an account-management-first lens.

You will be responsible for:

- Revenue growth across existing and new clients
- Client retention and expansion
- The quality and consistency of account management across the business
- Building strong relationships with Chairs, CEOs and other senior stakeholders




- Developing clear account plans for our most important clients
- Identifying opportunities to broaden relationships across boards and executive teams
- Creating a disciplined and repeatable approach to client introductions and referrals
- Ensuring clients are getting meaningful and ongoing value from the BoardOutlook platform
- Leading new business opportunities that emerge from our network, client base and market presence
- Building the commercial capability of the team
- Recruiting, developing and leading high-quality commercial talent
- Establishing the operating rhythm, measures and accountability required to run the function well
- Working closely with product and marketing to bring market insight back into the business

You will also maintain direct relationships with a small number of significant clients. We want the person leading the function to remain close to the market and deeply understand what our clients are thinking about.

What you will actually do

In your first 90 days

You will spend significant time with clients and the team.

You will build a clear understanding of our client base, the quality of our relationships, where clients are getting the most value, and where the biggest opportunities exist to deepen those relationships.

You will assess the commercial capability of the team and establish a clear standard for excellent account management at BoardOutlook.

You will begin strengthening account planning, relationship management and the commercial operating cadence across the business.

Most importantly, you will develop your own view of what will create the greatest commercial leverage from th

📌 CCO (Melbourne)
🏢 Boardoutlook Pty..
📍 Melbourne