About My Guardian My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity. My Guardian is seeking a agile, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services. The Opportunity Reporting directly to the General Manager – Operations, you will lead a team of House Team Leaders, drive person-centred support delivery, manage operational budgets, and maintain gold-standard NDIS compliance across all sites. If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you

Key Responsibilities
• Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.
• Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.
• Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.
• Resource & Roster Management: Oversee complex rostering, workforce planning, agency usage, and property budgeting to ensure optimal staffing coverage and financial efficiency.
• Participant Activities: Program and facilitate enriching participant programs, including day and holiday programs.




• Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.
• Stakeholder Engagement: Represent SIL services to prospective participants, families, allied health professionals, and regulatory auditors. What We Are Looking For
•

Qualifications:
Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.
• Leadership

Experience:
Proven track record in managing SIL or complex disability accommodation services, with direct experience supervising team leaders or senior support workers.
• NDIS Expertise: Deep knowledge of the NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.
• Complex Care Management: Demonstrated experience supporting participants with complex support needs and behaviors of concern.
• Operational

Skills:
Skilled in roster management, budget oversight, incident investigations, risk mitigation, and continuous improvement.
• Essential Clearances &

Requirements:
NDIS Worker Screening Clearance, Australian Driver’s Licence, and an unrestricted right to work in Australia Why Join My Guardian?
• Be a key decision-maker in a fast-growing, values-driven care organisation.
• Opportunity to empower participants to achieve genuine independence and dignity.
• Collaborative and supportive executive leadership environment. Please note that only shortlisted candidates will be contacted.

📌 Residential Manager (Sydney)
🏢 My Guardian - Aged & Disability Care
📍 Sydney