Care, we know that companies don't succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do.
Opal Health
Care is one of Australia's leading aged care providers with over 149 Care Communities and over 23,000 team members the Role: We're looking for a compassionate and organised Customer Support Coordinator to welcome new residents and lead our administration team at Broadwater Grove Care Community.
What's on Offer: Location: Broadwater Grove Care Community
Employment Type: Permanent full time, Monday to Friday
What You'll Do: Act as a warm and knowledgeable first point of contact, guiding prospective residents and families through their journey to finding a recent home.
Lead and inspire a team to deliver exceptional administrative and customer support services.
Build lasting, trusting relationships with residents, families, and key community partners.
Ensure our care community is a welcoming environment and a hub of connection.
Manage the efficient day-to-day operations of our administration function.
What You'll Need: Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded)Proven leadership skills with experience coaching and mentoring a team
Exceptional organisational and communication skills with a genuine passion for helping people
An empathetic nature with the ability to manage sensitive conversations