Job Description

Want to use your learning design expertise on work with real purpose?

AFCA is looking for an experienced Instructional Design Consultant to help build the learning experiences that will prepare our people to handle scam-related complaints under the Scams Prevention Framework.

This role is initially a six-month max-term contract

What you’ll be doing:

- Conduct learning needs analysis to identify capability gaps and recommend effective learning solutions.
- Design end-to-end learning pathways, role-based curricula and blended learning programs.
- Develop high-quality e-learning, facilitator materials, videos, job aids, knowledge articles and assessments.
- Use tools such as Articulate Storyline, Rise and Vyond to create engaging digital learning content.
- Apply adult learning principles,



instructional design methodologies and accessibility standards.
- Develop storyboards and scripts, coordinate stakeholder reviews and deliver learning products against project milestones.
- Design assessments and evaluation approaches that measure capability, knowledge retention and learning effectiveness.
- Support implementation through facilitation, train-the-trainer activities, learner communications and reinforcement strategies.
- Maintain learning materials as legislation, policies, systems and processes evolve.
- Identify learning risks and dependencies, contributing to broader change and adoption strategies.

📌 Instructional Design Consultant (Melbourne)
🏢 AFCA
📍 Melbourne