Company Description Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans. Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments. The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. Hospitality is a work of heart, Join us and become a Heartist®.
Job Description
Join the Food & Beverage team at Pullman East Melbourne as a casual Food & Beverage Attendant and bring your passion for exceptional service to life. Working across Cliveden Bar & Dining and banqueting operations, you’ll enjoy a dynamic role where no two days are the same – from intimate dining to large-scale events. We’re seeking someone ready to commit and grow with us, bringing enthusiasm, attention to detail, and a genuine guest-first mindset. This is your chance to build a rewarding career in a supportive team that values your development and contribution. What You’ll Be Doing (but Not Limited To)
• Delivering warm, attentive service in both restaurant and event settings.
• Setting up, operating, and packing down dining and function spaces.
• Taking food and beverage orders and delivering them efficiently with care.
• Maintaining high standards of cleanliness and presentation throughout service.
• Recommending menu items and confidently upselling when appropriate.
• Creating positive guest experiences with your welcoming, can-do attitude. Qualifications We are looking for candidates who are passionate about growth and development, and who are committed to making a meaningful impact with our guests & team. If you're driven to elevate the guest experience and contribute to the success of a premier 5-star hotel, we want to hear from you.
• A friendly and customer-focused demeanour.
• Previous experience in customer service or hospitality role.
• Positive team player who thrives in a rapid-paced environment.
• Current Responsible Service of Alcohol (RSA) Certification.
• Availability to work a rotating roster, including nights, weekends, and public holidays Additional Information
• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.