Are you a confident communicator who thrives on helping customers make great decisions? Hometime is looking for a motivated Inside Sales Representative to convert inbound property owner enquiries into new managed properties across Australia’s key short-term rental markets. You’ll be the first point of contact for homeowners who have expressed interest in Hometime — building rapport, understanding their goals, and guiding them through the process of listing their property with confidence. This role is ideal for someone who enjoys phone-based sales, values process and structure, and takes pride in delivering a high-quality customer experience. If you’re energised by meaningful conversations, continuous improvement, and being part of a fast-growing proptech business, this is an opportunity to make a real impact on Hometime’s growth.

What you'll do
Convert Inbound Enquiries
• Respond to inbound leads from property owners, qualify their needs and property suitability, and guide them through to a signed management agreement. Own High-Quality Sales Conversations
• Engage prospects primarily by phone (supported by email and video), build trust quickly, uncover motivations, and clearly articulate Hometime’s value proposition. Progress Opportunities Through the Sales Journey
• Manage opportunities through defined sales stages, ensuring timely follow-ups, clear next steps, and professional communication at every touchpoint. Collaborate with Host Partners & Internal Teams
• Work closely with local Host partners and internal operations teams to ensure accurate expectation-setting and a smooth transition from sale to onboarding. Maintain Clean CRM & Pipeline Management
• Use HubSpot to manage leads and deals,



logging all activity accurately and maintaining high-quality data to support forecasting and performance reporting. Follow Sales Process & Tools
• Use the sales frameworks, scripts, tools, and processes provided to deliver consistent, high-quality outcomes for property owners. Contribute to Continuous Improvement
• Provide practical feedback on scripts, qualification criteria, tools, and workflows to help improve conversion, efficiency, and the customer experience over time. Represent the Hometime Brand
• Be a friendly, professional, and trusted first impression of Hometime for prospective owners, setting the tone for a long-term partnership. The ideal candidate
• 1–3+ years experience in inside sales, inbound sales, customer success, or phone-based sales roles
• Strong verbal and written communication skills with the ability to build rapport quickly
• Confident handling objections and guiding prospects through decision-making
• Comfortable working in a structured sales workplace with defined processes
• Highly organised and capable of managing multiple conversations and follow-ups
• Experience using a CRM system (HubSpot preferred)
• Comfortable working in a fast-paced, high-growth environment
• Interest in property, short-term rentals, or hospitality is an advantage
• Team-oriented, coachable, and open to feedback
• Based in Brisbane Some of our perks:
• Coffee Allowance: $75/month via Airwallex card
• Birthday Leave: Additional day off to celebrate your birthday
• Parental Leave: Paid parental leave including support for secondary carers, adoption leave, and special maternity leave
• Holiday Week: Paid time off between Christmas and New Year
• Quarterly Events: Regular virtual and in-person team events

📌 Inside Sales Representative (Brisbane)
🏢 Hometime
📍 Brisbane