Create your best future and join Westpac as a Teller working in our branch in Kogarah, NSW.

What’s the role? As a Teller , you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an chance to make a genuine difference in our customers' financial wellbeing

Assist customers with banking transactions including cash

deposits and withdrawals

Maintain accurate cash handling and ensure end-of-day balancing

Educate customers on digital platforms such as online banking and our award-winning mobile

app

Identify opportunities to improve customers’ financial wellbeing through tailored solutions

Ensure compliance with regulatory

requirements and internal

policies

This is a full-time, branch-based role and the 38 per week are needed across and inclusive of Monday

to

Friday.

What will I need?

Customer Service Experience: ideally in a customer-facing role

Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy

Personality: an energetic personality coupled with a genuine passion for helping people

Resilience: ability to remain calm and composed whilst handling challenging situations

Adaptability: a will to learn and adapt to new banking procedures and technologies





No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands‑on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates

A variety of leave options including Culture, Lifestyle and Wellbeing leave

Tailored learning and development opportunities to help your grow your career within the bank

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on ourwebsite.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.

📌 Teller (Sydney)
🏢 Westpac Bank
📍 Sydney