LEAD THE ENERGY! BECOME A VENUE MANAGER AT IPLAY

Love entertainment? Passionate about people? Ready to lead?

At iPlay Australia, we don't just run venues, we create Moments that Matter! From exciting arcade games to unforgettable family experiences, our team is all about bringing people together and making sure every guest has an amazing time.

We're looking for an enthusiastic, hands-on Venue Manager who loves leading people, driving performance and creating a fun, welcoming environment for both guests and team members.

If you're ready to take ownership, build a great team and make every day count, we'd love to hear from you!

Who Are We?

iPlay Australia is one of Australia's leading operators in the Out-of-Home Entertainment industry, delivering unique entertainment experiences across multiple locations nationwide.

We're a growing, family-owned business that believes in creating memorable experiences, developing great people and providing opportunities for our team to grow their careers.

About the Role

As Venue Manager, you'll take ownership of the day-to-day operations of your venue, leading your team to deliver outstanding guest experiences while achieving business goals.

What you'll do:

- Oversee the daily operations of the venue, ensuring high standards of service, safety and presentation.

- Lead, motivate and develop your team to perform at their best.

- Create an engaging and positive workplace culture.

- Drive sales, profitability and key performance indicators (KPIs).

- Manage wages, operational costs, stock levels and other business expenses.

- Deliver exceptional guest experiences and turn every visit into a memorable one.

- Build relationships with local businesses, community organisations and sporting groups to promote the venue.

- Identify opportunities to grow the business, improve performance and increase local engagement.

About You

You're a hands-on leader who enjoys being on the floor,



supporting your team and making things happen. You know how to balance great customer service with strong commercial results.

To be successful in this role, you'll bring:

- 2–3 years of experience managing day-to-day business operations and leading a team.

- Experience in retail, hospitality, entertainment, tourism or a similar customer-focused industry.

- An understanding of wages, operational costs, stock control, sales targets and KPIs.

- Strong leadership and communication skills, with the ability to motivate and develop a team.

- A customer-first mindset and a passion for creating memorable experiences.

- Excellent organisation and problem-solving skills, with the ability to prioritise in a fast-paced environment.

- A proactive approach to driving sales, improving performance and building team engagement.

- Flexibility to work weekends, public holidays and school holidays as required.

Why Work With iPlay?

At iPlay, we believe work should be rewarding, engaging and full of opportunities to grow.

When you join our team, you'll enjoy:

- Career Growth: Opportunities to develop your skills and progress within a growing entertainment business.

- Training and Development: Access to employee training programs and career development opportunities.

- A Fun Work Environment: Be part of a team that loves entertainment and creating memorable experiences.

- Team Rewards: Competitions, prizes and a healthy social calendar.

- Employee Discounts: Access to discounts online and in-store.

- A Supportive Culture: Join a diverse and inclusive workplace that values collaboration, accountability, integrity and performance.

Ready to Lead the Energy?

If you're passionate about people, love creating outstanding customer experiences and are ready to take the next step in your leadership career, we want to hear from you!

Apply now through SEEK and take the next step towards an exciting career with iPlay Australia.

📌 Venue Manager (Belconnen)
🏢 iPlay
📍 Belconnen