About the role

Ingleburn Family Practice is seeking a Medical Receptionist to join our team 2 days/week. This is a vital front-line position based in Ingleburn, NSW 2565, where you will be the first point of contact for our patients and an essential member of our medical administration team. As a Medical Receptionist, you will play a crucial role in ensuring our practice operates smoothly, maintaining a welcoming environment, and supporting the delivery of high-quality patient care. This role is fundamental to creating positive patient experiences and managing the administrative flow of our healthcare facility.

What you'll be doing

- Greeting patients with professionalism and courtesy, making a positive first impression

- Managing patient check-ins and check-outs, including verifying personal and billing information

- Scheduling appointments and managing the booking system efficiently to minimise patient wait times

- Answering incoming calls and managing enquires

- Managing emails and incoming faxes

- Processing patient payments and handling financial transactions accurately





- Maintaining confidentiality and adhering to privacy legislation when handling patient information

- Maintaining a clean and organised practice

- Supporting the medical team with general administrative tasks as required

What we're looking for

- Reliability and ability to learn quickly

- A genuine commitment to providing excellent customer service

- Robust communication and organisational skills with the ability to manage multiple tasks and priorities effectively

- Computer proficiency: Email management, Use of general computer applications e.g.Microsoft word

Desirable

- Previous experience working as a Medical Receptionist or in a similar administration role

- Proficiency in using Best Practice medical practice management software

Apply now

If you meet the above requirements and are interested in joining our practice we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a fit for this position.

📌 Medical Receptionist (Ingleburn)
🏢 Better Health Group
📍 Ingleburn