A hybrid technical role combining horticulture, product quality, customer service, sales and product development.

About HALS

Horticultural & Landscape Supplies (HALS) manufactures and supplies a diverse range of soils, composts, mulches and horticultural products to retail, trade and commercial customers throughout Tasmania.

We are seeking a technically minded, motivated and personable individual with a strong horticultural or soil/plant science background to join our team at Brighton.

Working closely with our Production Manager, you will contribute to quality assurance, product testing and continuous improvement, while supporting customer service and sales. This hands-on role offers variety, responsibility and opportunities for career development.

Key responsibilities

Quality assurance and testing

- Conduct quality assurance testing across our range of soils, composts, mulches and other horticultural products.

- Interpret results, identify inconsistencies and communicate findings to the Production Manager.

- Maintain accurate testing records, product specifications and quality documentation.

- Assist with investigating quality issues, recommending corrective actions and improving testing procedures.

- Coordinate external laboratory testing where required.

Product development and improvement

- Assist with developing new products and improving existing formulations.

- Undertake product trials and assess alternative raw materials, blends and processing methods.

- Provide technical recommendations on product performance, quality and improvement opportunities.

Customer service and sales

- Provide friendly, knowledgeable service to retail, trade and commercial customers.

- Advise customers on product selection and applications.

- Process sales, prepare quotations and respond to enquiries.





- Develop product knowledge and customer relationships

Systems and practical operations

- Maintain electronic records, spreadsheets, databases and technical reports.

- Assist with customer loading and general yard activities when required.

- Operate, or learn to operate, small loaders and skid-steer equipment following appropriate training.

About you

You are affable, confident and self-motivated, with strong attention to detail, sound judgement and the ability to manage your time effectively. You enjoy practical problem-solving, working with data and interacting with customers, and can work independently while contributing to a team.

Essential requirements

- Certificate IV or higher in horticulture, soil and plant science, agronomy or a closely related discipline.

- Strong analytical skills and the ability to interpret technical information.

- Advanced computer skills, particularly Excel, spreadsheets and data management.

- Good organisational, communication and customer service skills.

- A current driver's licence.

- Willingness to learn machinery operation and work in an outdoor environment involving regular handling of soils, composts and mulches.

Desirable experience

- Quality assurance, soil or compost testing.

- Growing media, plant nutrition or horticultural products.

- Product development, formulation trials or technical problem-solving.

- Retail, trade or commercial sales.

- Experience with small machinery, or a willingness to learn

Future opportunities

This position offers the chance to develop specialist technical knowledge and contribute to product quality and innovation, with career progression available.

How to apply

Please submit your resume and a brief cover letter outlining your qualifications, relevant experience and suitability for the role.

📌 Horticultural Technical Officer (Brighton)
🏢 Horticultural and Landscape Supplies
📍 Brighton