IAG is seeking a Manager, Contact Centre Technology Operations to lead a team of engineers responsible for the performance, reliability and cost of our contact centre platforms across Australia and New Zealand. The role focuses on incident management, automation, and continuous improvement while ensuring security and resilience. The successful candidate will partner with Delivery and Architecture to bring current capabilities into production, manage vendor relationships and drive a culture of
📌 Senior Manager, Contact Centre Technology (Port Phillip City)
🏢 Iag
📍 Port Phillip City
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