Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and qualified pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing,



ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

Greatness starts here

Join our Finance team and play a key role in ensuring the accurate, compliant, and timely delivery of Support at Home participant statements and participant contribution invoicing. This role is responsible for managing statement production, complex reconciliations, billing validation, compliance reporting, and financial record integrity across multiple systems.

Working closely with Finance, Care Partners, Service Delivery Teams, and external stakeholders, you will investigate and resolve discrepancies, support audits and reporting requirements, monitor funding and budget accuracy, and contribute to continuous improvement initiatives that enhance operational efficiency and participant outcomes.

Key responsibilities:

- Produce accurate, compliant, and timely monthly Support at Home participant statements, ensuring full alignment with program requirements and reporting obligations.
- Review, validate, and verify all statement data, ensuring expenditure, budgets, participant contributions, funding rollovers, and account balances are accurate, complete,



and supported by appropriate records.
- Performing reconciliations across Carelink, funding, and financial systems.
- Investigating and resolving billing, funding, and account discrepancies.
- Maintaining compliance with Support at Home program requirements and aged care funding legislation.
- Preparing financial and operational reports to support decision-making and compliance monitoring.
- Supporting audits, quality assurance activities, and continuous improvement initiatives.
- Building strong stakeholder relationships and providing expert support on participant financial enquiries.
- Provide skilled operational support across Accounts Receivable and NDIS Billing functions during periods of leave, increased demand, or business continuity requirements, ensuring uninterrupted service delivery.
- Undertake additional responsibilities and projects as directed by the Finance Accounting Business Partner and Financial Controller, demonstrating flexibility, accountability, and commitment to organisational objectives.

Bring your great, everyday

Key Selection Criteria

Qualifications/Essential

- Certificate III or higher (preferably in Accounting or Community Services)
- Demonstrated experience in reconciliation/ participant budget management role, preferably in Aged are or Community Sector or hospital billing and claims
- Demonstrated experience in working with large financial data
- Demonstrated experience working with medium-large ERPs (such as MS Business Central...) or Client management system (such as TrakCare, Carelink..)
- Understanding of Support at Home /Home Care Packages Program

Experience & Skills

Professional

- Greate wi

📌 Support at Home Accounts Officer (Melbourne)
🏢 DPV Health
📍 Melbourne