The Role Reporting to the Financial Controller, this is a hands-on leadership opportunity responsible for managing the credit function and providing clear direction to a team of Credit Controllers. As Credit Manager, you will oversee the accounts receivable ledger, credit risk, collections and cash allocation processes while ensuring adherence to established credit policies and procedures. You will play an important role in strengthening debtor performance, managing customer risk and improving systems and processes. Working closely with customers, sales teams and internal stakeholders, you will resolve issues, improve awareness of credit processes and support positive commercial outcomes.

Key responsibilities include:

Leading, supporting and developing the Credit team

Managing the accounts receivable ledger and reviewing aged debtors

Monitoring and improving debtor days and collection performance

Assessing new and existing customers for creditworthiness and risk

Reviewing and managing customer credit limits

Overseeing collections, payment plans, external recovery and bad-debt recommendations

Ensuring customer account reconciliations are accurate and up to date

Managing new account applications and PPSR requirements

Preparing monthly credit reports for senior management

Overseeing incoming payments, cash allocations and down-payment processes

Supporting held-order and customer-release decisions

Driving improvements across credit systems, processes and controls

Building effective relationships with customers and internal stakeholders

Resolving customer queries and supporting broader credit activities

This highly visible role combines people leadership, credit risk management, operational delivery and continuous improvement within a busy national organisation.

The Candidate You are an experienced Credit Manager,



Credit Team Leader or senior credit professional who enjoys leading people while remaining close to day-to-day operations.

Your background will include:

At least five years’ experience within accounts receivable or credit management

Demonstrated experience leading and developing a team

Strong knowledge of debt collection rules, processes and procedures

Experience managing aged debtors, customer credit limits and collection activities Strong analytical capability and attention to detail

Excellent written and verbal communication skills

A proactive approach to process improvement and operational efficiency

An understanding of how credit decisions affect the broader business

Strong stakeholder management and customer service capabilities

Proficiency across Microsoft Excel, Word and Outlook

Experience with customer release orders, stop-credit processes and a major ERP system will be highly regarded.

About the Company Our client is an established Australian-owned organisation with a strong national presence and a long-standing reputation within its sector. The business services a diverse customer base and has built its success through quality products, responsive service and enduring relationships. With an established operational footprint and a values-led culture, the organisation offers a stable environment where employees can make a meaningful contribution.

What’s on Offer

Permanent role

$130,000 - $140,000 + Superannuation

A key leadership position with ownership of the credit function

The opportunity to lead and develop an established and high performing team

Broad exposure across credit risk, collections, reporting and process improvement

Direct engagement with senior management and stakeholders across the business

The opportunity to influence systems, controls and credit processes

A stable national organisation with a robust customer focus

Northern suburbs location

📌 Credit Manager (Port Phillip City)
🏢 Talent Map Group
📍 Port Phillip City