Lakeside Hotel is seeking a Functions/Events/Restaurant Supervisor to join our dynamic team in Bendigo, VIC. This is a full-time position that plays a crucial role in ensuring the seamless delivery of exceptional service across our functions, events, and restaurant operations. As a key member of our team, you will oversee day-to-day activities, maintain service standards, and create memorable experiences for our guests. This role requires a hands-on approach with a solid focus on team leadership, operational excellence, and customer satisfaction.

Key responsibilities

Supervise and coordinate functions, events, and restaurant service operations to ensure all guests receive exceptional experiences

Manage rostering, scheduling, and staff allocation across functions, events, and restaurant departments

Train, mentor, and develop team members to maintain high standards of hospitality and service quality

Liaise with clients, event coordinators, and internal teams to coordinate special events and functions

Monitor stock levels, supplies, and equipment maintenance within assigned areas

Handle guest queries and complaints professionally, ensuring swift resolution and customer satisfaction

Maintain accurate records of bookings, revenue, and operational metricsImplement and monitor service standards and quality controls





Work closely with the Food & Beverage Manager and also other departments within the Hotel, such as Kitchen, Front Office & Housekeeping

What we're looking for

Experience in hospitality, restaurant, or events.

Knowledge of restaurant operations, food and beverage service, and event coordination

Proven leadership and team management skills with the ability to motivate and develop staff

Excellent customer service and communication skills

Ability to work flexibly, including evenings, weekends, and public holidays as required

Problem-solving skills with a proactive and can-do attitude

Relevant RSA (Responsible Service of Alcohol) certification

About us Lakeside Hotel is a premier hospitality destination in Bendigo, Victoria, renowned for delivering exceptional service and memorable experiences to our guests. We specialise in functions, events, and restaurant dining, offering a versatile venue for celebrations, corporate events, and casual dining. Our commitment to excellence, combined with our warm and welcoming atmosphere, has established us as a trusted choice for the local community and visitors alike. We pride ourselves on our dedicated team, innovative offerings, and attention to detail in everything we do.

📌 Restaurant Supervisor (Bendigo)
🏢 Y-AXIS
📍 Bendigo