This is a hands-on role suited to someone who enjoys dealing with guests, is organised and confident working independently, and takes pride in keeping front desk operations running smoothly. You will work approximately 3 shifts per week with some weekend availability required, in a serviced apartment environment at a convenient Toowong location, close to train, bus and Toowong Village. Full training is provided.
Key responsibilities
Guest check-in and check-out Handling phone, email and online booking enquiries Taking reservations and assisting guests with booking enquiries Processing payments, invoices and basic administrative tasks Liaising with housekeeping and maintenance when required Responding to guest requests and resolving day-to-day issues Following property procedures and policies Maintaining a professional, organised reception area Assisting with room checks and some small cleaning duties About you Friendly, professional and confident when dealing with guests Fluent and confident communicating in English,
both in person and over the phone Reliable and punctual Comfortable working independently Organised and able to prioritise tasks Detail-oriented Calm and helpful when dealing with guest issues Comfortable learning new systems and procedures Looking for a stable, long-term role At least 1 year of experience in hotel, motel, serviced apartment, management rights, short-term accommodation or a similar front office role Currently live in Brisbane Have valid working rights in Australia Be available for a combination of weekday and weekend shifts Be looking for reliable, ongoing employment Stable part-time hours A small and supportive working environment Full training Exposure to reservations, guest services, administration and day-to-day accommodation operations Chance for long-term employment for the right person Be careful
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📌 Part-Time Front Desk (Brisbane)
🏢 Toowong Central Motel Apartments
📍 Brisbane
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