Job Description Job Description

Receptionist (Casual/ Part Time) | Greencross Vets Bedford | Perth, WA

Be the welcoming face that makes a difference every day.

At Greencross Bedford, we know that exceptional client care starts at reception. As the first friendly face our clients see and the last person they speak to before leaving, our Reception Team plays a vital role in creating a warm, supportive, and memorable experience for every pet and pet owner who walks through our doors.

We're looking for an experienced Receptionist to join our fantastic team in a casual or part-time role. This is an opportunity to become a true pillar of the clinic, building relationships with clients, supporting our clinical team, and making a real difference in the lives of pets and the people who love them.

If you're a people person who thrives in a busy environment, enjoys helping others, and takes pride in delivering outstanding customer service, we'd love to hear from you.

About Us We're a friendly, close-knit team of 5 veterinarians and 6 veterinary nurses who genuinely enjoy working together.

Here's what you can expect:

A supportive, down-to‑earth team — no egos, just great people

A fun and positive culture where you'll feel welcome from day one

Plenty of variety — we care for dogs, cats, and exotics, and also offer hydrotherapy services

A team that works hard, supports one another, and enjoys having a laugh along the way

A workplace where your contribution is recognised and appreciated

Our clinic is equipped with up-to-date facilities and equipment including:

Digital imaging

Ultrasound

In-house pathology

Dedicated treatment and hospital areas





Access to a diverse and interesting caseload

Why Bedford? Bedford offers the perfect balance of convenience and community.

Located just minutes from Perth CBD, you'll enjoy:

Easy access to cafés, shops, and everyday essentials

Beautiful local parks and green spaces

Convenient access to major roads and Perth Airport

A welcoming, community-focused atmosphereThe benefits of city proximity without the hustle and bustle

It's a fantastic location to build your career while enjoying a relaxed lifestyle.

About the Role This is a casual or part-time role (approx 2 days/ week) Receptionist position where you'll be the heart of the client experience and an integral part of the clinic's success.

Your responsibilities will include:

Greeting clients and patients on arrival

Answering phone calls and managing enquiries

Booking appointments using our practice management system

Processing payments and managing receipting

Managing client emails and correspondence

Preparing patient admission paperwork

Completing banking and general administrative duties

Assisting with patient triage (training provided)

Providing general advice regarding vaccinations, nutrition, and parasite prevention

Preparing estimates for elective procedures





Supporting the veterinary and nursing teams with day-to-day clinic operations

You’ll work in a fast-paced and rewarding environment where no two days are the same, and where your customer service skills will truly shine.

About You We're looking for someone who:

Has previous experience in a reception, administration, or customer service role

Understands the importance of creating a positive first impression

Enjoys building genuine relationships with clients

Has experience working with animals (highly regarded but not essential)

Is confident using computer systems and learning new software

Has excellent organisational and time management skills

Can manage competing priorities and remain calm under pressure

Is reliable, accountable, and enjoys being part of a team

Communicates clearly, professionally, and empathetically

Takes initiative and enjoys helping others

Most importantly, you're someone who genuinely cares about people and pets and enjoys creating exceptional client experiences every day.

Why Join Greencross? As part of the Greencross network, you'll have access to a range of benefits designed to support your career, wellbeing, and skilled growth, including:

Ongoing training and development opportunities

Career progression opportunities across a national network of veterinary clinics

Access to a broad community of veterinary professionals and support teams

Staff discounts on veterinary services and products, including Royal Canin

Petbarn retail discounts

Access to Fitness Passport

Access to Pounce employee discounts across retail, travel, fuel, dining,

📌 Receptionist - Greencross Vets Bedford (Bayswater North)
🏢 Greencross Vets
📍 Bayswater North