LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description Job Description

At LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Deal Desk team serves as strategic advisors to LinkedIn’s Field Sales team, managing the Order to Cash (O2C) process andfacilitatingthe complex deal structures and requests that our clients demand. We drive scale within the Sales organisation, allowing sales to focus on selling while we create efficiencies, increase profitability, and enforce stronger controls.

The Deal Desk team serves as trusted strategic advisors to LinkedIn's sales organisation, enabling them to focus on selling while we optimise complex deal structures, ensuring alignment with company policies and driving profitability. We play a critical role in facilitating scalable growth by providing pricing guidance, structuring strategic deals and enhancing efficiency across the sales process.

As a Senior Deal Desk Strategist you will leverage your expertise in policies,



pricing and deal structuring to support sales teams in navigating complex deals. You will help drive LinkedIn’s growth and success by partnering with sales teams and other cross-functional partners. You will have a clear and thorough understanding of the end-to-end LinkedIn ecosystem and be a strong leader and a prolific relationship builder.

Responsibilities

Enable the Deal Desk team to deliver the best possible service to internal and external customers across multiple markets and verticals

Act as a trusted advisor to sales teams by providing expert guidance on pricing strategies, deal structuring and navigating complex client requests

Build strong partnerships with sales and cross-functional teams (legal, credit, revenue)to deliver effective service to clients while maintaining top-quality customer experience

Continuously improve workflows by identifying inefficiencies and driving innovations in systems and processes, ensuring scalability and enhanced profitability

Ensure KPIs are met and find ways to improve through systems innovations, process enhancements, or better useof resources

Train, mentor, and educate members of the Deal Desk global team, enabling them to provide excellent support to sales teams and customers

Manage and serve as the point of escalation for all OTC issues to clients,



sales and cross-functional partners, ensuring timely resolution

Be an expert advisor to internal teams on system tools and the creation and execution of all deals, particularly ones of high-value and complexity

Provide regular communication and education to the global Deal Desk team on upcoming system changes, driving adoption and effective use of new tools and processes

Identify regional nuances in processes and proactively address unique requirements

Cultivate and maintain relationships with key cross-functional partners and back-office teams, serving as the primary POC for Deal Desk questions or concerns while minimising the need for escalations

Engage directly with clientsto resolve OTC issues as needed

Act as a role model for change, learning and development, demonstrating a growth mindset and supporting the team in adopting new strategies and improvements

Demonstrate a commitment to going above and beyond in supporting sales teams and clients, ensuring their success in navigating complex processes

Qualifications Basic Qualifications

5+ years of experiencein Deal Desk, Sales Operations, Sales Enablement or Order to Cash as a whole cycle

Preferred Qualifications

BA/BS degree or equivalent in a related field

Comfortable with change and an ability to thrive in a fast paced environment

Excellent interpersonal and communication skills

Ability to learn quickly in a dynamic and cooperative environment

Robust business and commercial acumen

Ability to workcollaboratively in a cohesive team environment

Strong time management and attention to detail

Experience leading initiatives or teams

Proficient with

📌 Lead Deal Desk Strategist (Sydney)
🏢 Linkedin
📍 Sydney