Full time and Part-time positions available – Permanent Positions

Join a team making a meaningful difference in the lives of young people

Mpower is seeking an experienced and capable Lead Support Workers to join our Out of Home Care team in a full time or part-time capacity. This is an exciting opportunity for a confident and compassionate professional to provide leadership within a therapeutic residential care environment and support children and young people to thrive.

Make a real difference in the lives of children and young people by providing safe, stable and trauma-informed care.

Join a supportive and passionate team committed to achieving positive outcomes for young people.

Build meaningful relationships while helping children and young people develop life skills, independence and resilience.

Enjoy a rewarding and varied role with opportunities for professional development, training and career progression.

Work in an environment that values compassion, teamwork, accountability and the wellbeing of both staff and young people.

About Mpower

Mpower is a well-established, accredited not-for-profit community-based organisation servicing South West Victoria. Established in 1975, the operation of Mpower has grown from a small voluntary service to an accredited agency employing more than 130 staff, providing a range of clinical and support services to over 1400 families regionally. Mpower now provides a range of disability services and community services and we specialising in supporting children, young people and families reaching their full potential.

About the Role

As a Lead Support Worker,



you will play a key role in leading and supporting shifts within our Out of Home Care program and Residential Care homes. You will provide hands‑on leadership, guide Support Workers, assist with decision‑making, and model best practice in therapeutic and trauma‑informed care.

Working with children and young people who may present with complex needs and behaviours, you will help create a safe, stable and nurturing home environment while supporting the development of life skills, independence and positive outcomes.

This role operates across a 24/7 roster, and may include sleepovers, active nights, weekends, and public holidays.

Key Responsibilities

Lead shifts within a residential care setting

Supporting children and young people in Out of Home Care homes

Providing guidance, direction, and support to Support Workers

Managing incidents and responding to behaviours of concern

Ensuring accurate and timely documentation and reporting

Supporting the implementation of care plans and therapeutic frameworks

Acting as the key escalation point during shifts

Promoting a safe, stable, and nurturing home environment

About You

You are an experienced Out of Home Care worker who can remain calm under pressure, lead by example and build positive relationships with both young people and colleagues.

You will ideally demonstrate:

Experience working in residential care, out-of-home care, youth work,



disability services or a related field

Solid understanding of trauma‑informed and therapeutic approaches

Confidence leading shifts and making sound decisions in dynamic environments

Excellent communication and interpersonal skills

The ability to manage complex situations and behaviours in a calm and consistent manner

A genuine commitment to the safety, wellbeing and development of children and young people

Experience supporting children and young people with complex needs and behaviours

Highly Regarded

A Certificate IV in Child, Youth & Family Intervention (or a higher relevant qualification)

Demonstrated experience in a Lead Support Worker or similar senior position

Also considered:

Experienced Disability Support Workers or Out of Home Care Support Workers looking to take the next step into a leadership role and willing to undertake or transition into relevant qualifications.

What We Offer

Attractive salary packaging benefitsthrough our PBI status, helping you make the most of your take‑home pay

A supportive, values‑driven team culturewith strong leadership and a commitment to your wellbeing

Ongoing professional development, including tailored training and pathways to further qualifications

Opportunities to growwithin a dynamic and expanding service

Employment under the SCHADS Award, Level 3, aligned to your qualifications and experience

Employment terms and conditions are in line with the Social, Community, Home Care and Disability Services Industry Award 2010 with the applicable classification level 3 and pay point depending on qualifications and experie

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