Front Desk Receptionist | Allied Health (Gold Coast)

Front Desk Receptionist | Allied Health (Gold Coast)

21 Oct
|
Adjust
|
Gold Coast

21 Oct

Adjust

Gold Coast

Front Desk Receptionist | Allied Health & Rehabilitation Gym A busy clinic, a strong team and a community of clients we love helping get stronger. Our front desk is at the heart of it all, and we are looking for someone who brings warmth, initiative and a love of helping people and getting things done.

We are looking for an organised, positive and dependable person to join our front desk team at Adjust Health.

You will be the friendly face welcoming our clients, the helpful voice on the phone, and an important part of keeping our clinic running smoothly. We are looking for someone who enjoys customer service, takes pride in their work and wants to build a long-term place in our team.

A busy clinic, a robust team and a community of clients we love helping get stronger. Our front desk is at the heart of it all, and we are looking for someone who brings warmth, initiative and a love of helping people and getting things done.

We are looking for an organised, positive and dependable person to join our front desk team at Adjust Health.

You will be the friendly face welcoming our clients, the helpful voice on the phone, and an important part of keeping our clinic running smoothly. We are looking for someone who enjoys customer service, takes pride in their work and wants to build a long-term place in our team.

A little about us Adjust has been helping the Northern Gold Coast community

Get Better. Get Moving. Get Strong.

for over 20 years.

Since moving from Coomera to our spacious Oxenford facility, we have continued to grow our services and the ways we support our clients. We bring together physiotherapy, exercise physiology, remedial massage, podiatry and a large onsite rehabilitation and strength gym.





That means a varied, bustling workplace. On any given day, you will be welcoming someone to their first appointment, helping a regular client organise their next booking, or answering questions about our gym memberships.

Our front desk team makes the client experience welcoming, clear and easy, while juggling the day-to-day support our practitioners and directors need to perform at their best for our clients.

What you will be doing

Welcoming clients and helping them feel comfortable and looked after.

Managing phone calls, emails, enquiries and appointment bookings.

Coordinating diaries across multiple practitioners and services.

Processing payments and claims, and keeping client records accurate.

Helping clients navigate our services, gym memberships and booking options.

Handling questions or concerns with patience, professionalism and good judgement.

Working closely with our practitioners and management to keep the day running smoothly.

Learning our systems and contributing ideas that improve the client experience and how we work.

The person we are looking for You enjoy working with people, including when a conversation needs a little extra patience or care. You can be friendly and approachable while remaining professional, transparent and calm.

You will fit well here if you:





Enjoy being busy.

You find satisfaction in juggling priorities and keeping things moving.

Stay calm under pressure.

When the phone rings, clients arrive and the diary changes, you can work out what needs attention first.

Are organised and reliable.

You arrive ready for work, follow through on commitments and come prepared for training and meetings.

Care about getting things right and can adapt.

You pay attention to detail while staying practical when plans change.

Take feedback well.

You ask questions, make the most of training and put what you learn into practice.

Bring a constructive attitude.

When something is challenging, you help find a way forward.

Work well with others.

You communicate respectfully with colleagues and managers, support team decisions and contribute to a positive workplace.

Can reset after a demanding day.

You maintain perspective and return ready for a fresh start.

Want to stay and grow.

You are looking for a long-term role and are interested in evolving with the practice.

An interest in health, exercise or gym training will help you connect with what we do.

Allied health or medical reception experience is welcome, but the qualities above matter more to us than your existing technical skills. We can teach you our systems and processes. The care you show people, the initiative you take and the attitude you bring to the team need to come from you.

What you can look forward to

A full-time role with a regular roster.

A modern Oxenford workplace with onsite parking.

A staff gym membership for yourself. We help our clients g

📌 Front Desk Receptionist | Allied Health (Gold Coast)
🏢 Adjust
📍 Gold Coast

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