About the Role Next Level Elevators is looking for a NSW Sales Support Coordinator to join our Rosebery team. This role combines front-of-house and inbound/digital enquiry handling with CRM (Simpro) sales administration, including sales closure, invoicing and production coordination, to deliver a seamless customer journey from first enquiry through to project handover.

What You’ll Be Doing

Act as the first point of contact for walk-in, phone and digital enquiries

Qualify leads and log all mandatory information accurately in Simpro

Monitor and process email and web form enquiries, and follow up aged leads

Manage sales closure, invoicing and payment follow-up with the sales team

Order and manage project drawings, approvals and revisions

Coordinate sales handover to production and procurement teams

Maintain accurate CRM and project records, and report on project status

Support general front desk, reception and office administration duties

What We’re Looking For

Previous experience in a front desk,



admin or enquiries-based role

3+ years’ experience in a sales or sales administration role

Experience within construction, building services, home lifts or manufacturing highly regarded

Strong written and verbal communication skills

Confidence in customer interaction and objection handling

Proficient in Microsoft Office and CRM platforms (Simpro experience preferred)

Excellent attention to detail and strong organisational skills

Confident using Excel to extract and report on data

Ability to manage multiple tasks and prioritise under pressure

Why Join Us

Full-time, Monday to Friday, office-based role in Rosebery

Market-competitive salary and professional development opportunities

A supportive team culture with variety across sales and administration

Annual wellbeing allowance & birthday voucher

📌 Sales Support Coordinator (Sydney)
🏢 Next Level Elevators
📍 Sydney