As ILS Manager at Arkeus, you will establish and own the integrated logistics support function behind our defence products. You will make sure each hardware-software system is designed, delivered and sustained with the support concept, maintenance approach, spares, training, technical data and through-life evidence needed for operational availability.

Reporting to the VP of Manufacturing, you will build the ILS framework while personally delivering ILS outcomes for active Australian and international defence programs. You will turn customer and contract requirements into practical support solutions that influence product design, production readiness, acceptance and in-service support.

This is a senior, hands-on individual contributor role. For the first few months you will be a team of one, leading through influence and working directly with Design, Product, Manufacturing and program teams. As demand grows, you will help define the capability, systems and resourcing needed to scale the function.

About you:

You are an experienced ILS or supportability practitioner who can build a function without waiting for a large team or perfect information. You understand the full ILS lifecycle and can create fit-for-purpose plans, analyses, records and deliverables that satisfy defence customers while improving the product and its support system.

You are comfortable with complex products that combine electronic and electro-optical hardware, embedded software and application software. You can connect reliability, maintainability, configuration and failure data to maintenance tasks, spares, support equipment, training and technical publications.



Experience across both Australian and overseas defence projects is strongly preferred.

You are pragmatic, organised and credible with engineers, technicians, operators, customers and executives. You can move between strategy and detail, challenge design decisions with evidence, and produce explicit, controlled deliverables in a fast-moving environment. You are eligible to obtain and maintain an Australian Government security clearance.

Key responsibilities:

- ILS Framework: Establish Arkeus’s ILS operating model, processes, templates, tools, governance and interfaces across the product lifecycle.
- ILS Planning: Develop and maintain Integrated Logistics Support Plans tailored to customer, contract and program requirements.
- Requirements & Compliance: Identify, interpret and manage ILS, supportability and data-item requirements for Australian and international defence projects.
- Program Integration: Build ILS activities, dependencies, reviews and deliverables into program schedules, risks, budgets and decision gates.
- Customer Interface: Act as the senior ILS point of contact for defence customers, primes and partners, including reviews, tender responses and deliverable acceptance.
- Supportability Analysis: Lead logistics support analysis, including support concepts, functional analysis, task analysis, maintenance analysis and logistics support data development.




- RAM & Safety Inputs: Work with engineering to use reliability, availability, maintainability, FMECA and failure data to improve design and support decisions.
- Maintenance & LORA: Define maintenance concepts, repair levels, preventive and corrective tasks, skill requirements, task times and level-of-repair recommendations.
- Configuration & Traceability: Maintain traceability between product baselines, software and firmware releases, support analysis, maintenance tasks, publications, training and spares.

Support Solution Delivery:

- Spares & Provisioning: Develop provisioning recommendations, initial spares, repair pipelines, codification inputs and inventory assumptions using reliability and operational data.
- Technical Publications & Training: Define, develop or coordinate operating and maintenance publications, training needs, courseware and delivery evidence.
- Support Equipment & Infrastructure: Identify tools, test equipment, facilities, packaging, handling, storage and transportation requirements.

In-Service Support & Improvement:

- Performance & Reporting: Define and report ILS and supportability measures to the VP of Manufacturing and program leadership, including availability, reliability, maintainability, support risks and deliverable status.
- Through-Life Improvement: Use field data, maintenance feedback, obsolescence risks and customer lessons to improve the product and its support system.

Your experience and skills:

- ILS Track Record: 8+ years in integrated logistics support, logistics engineering, supportability engineering or through-life support for complex technical products.<

📌 ILS Manager (Melbourne)
🏢 Arkeus
📍 Melbourne